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FACEBOOK CHARITY DONATIONS

KimMoosey Posts: 2 Newbie

4 November 2024 at 2:54PM in Charities

4 payments I had donated to 1 charity via Facebook /Meta were refunded to me after 18 MONTHS (others from the same time are apparently fine, assuming FB accounts are honest) - I want to know why & WHERE that money has been for 18 months - But trying to get any dialogue from FB 'support centre' is impossible; I uploaded the screenshot the form requires but after a week, when I messaged to ask what was happening, the reply stated the case is duplicated, being closed down, & I must reply via the 1st message - which doesn't exist - & there now seems to be a block on me being able to contact them. Their Kafkaesque brick-wall is obviously designed to deter, but it just motivates me more to try get thru-! - Does anyone know how to get a complaint to /about FB? - To me it seems well dodgy that FB hang onto donations for 18 months without even a basic explanation. It doesn't inspire confidence.

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FACEBOOK CHARITY DONATIONS

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