Nationwide Flex Direct - Interest Payment

pdgard

I can also confirm receiving an answer that the interest is delayed this month, but we are now at Wednesday so "early this week" has not happened!

blue.peter

pdgard said:

I can also confirm receiving an answer that the interest is delayed this month, but we are now at Wednesday so "early this week" has not happened!

Noted, but we've already established that this won't be relevant to me, because I don't qualify for any for October

Marcoos

pdgard said:

I can also confirm receiving an answer that the interest is delayed this month, but we are now at Wednesday so "early this week" has not happened!

Ditto. Second chaser yesterday and same ‘early this week’ if it’s not turned up first thing tomorrow I’ll just raise a complaint 

starboard_anchor

Mine's missing too. Online chat agent said it'll hopefully be sorted "this week" when I asked on Tuesday night. I wonder if we'll all get a small 'we're sorry' bonus when it eventually arrives?

Marcoos

I put a complaint in this morning. Will see what comes of it.

blue.peter

starboard_anchor said:

 I wonder if we'll all get a small 'were sorry' bonus when it eventually arrives?

I don't think I'd expect it if I was you. If the 30p or so a month that I typically get is anything to go by, we're only talking about a bit of a delay - a week or so - in crediting a small amount to your bank account. It's a bit irritating, and maybe a little inconvenient, but is the delay significant enough to cause any noticeable loss?

starboard_anchor

blue.peter said:

starboard_anchor said:

 I wonder if we'll all get a small 'were sorry' bonus when it eventually arrives?

I don't think I'd expect it if I was you. If the 30p or so a month that I typically get is anything to go by, we're only talking about a bit of a delay - a week or so - in crediting a small amount to your bank account. It's a bit irritating, and maybe a little inconvenient, but is the delay significant enough to cause any noticeable loss?

Wishful thinking, you're right. 

Marcoos

Interest finally paid late last night

Steve64

Still not received our interest. Anybody get any joy with their complaints?

Marcoos

Steve64 said:

Still not received our interest. Anybody get any joy with their complaints?

I got a response to my complaint yesterday. Just to confirm my interest had been paid on the 10th. The reason for the delay I was given

"We were unable to give a definitive date as it had effected a number of customers and we were applying the interest in waves to ensure we rectified all the effected customers accounts correctly"

Didn't get any compo.. might respond with a whinge. That was my last month on the 5% rate, ok it was 'only' £6.23 they held back. But still...