'Who are you making the claim against?'

Foreverlost505

I am currently in the process of making a claim and I am not sure how to answer this section of the claim form^. 

I hired someone to take on a project at my home which was never completed. The quality of work itself was below standard, damage to the property was caused and now I have had to pay extra to pay someone else with the clean up. To add, I ended up being pressured to pay extra ( nearly double) and this person now won't reply to any communication.

I used a website that connects customers to tradespeople and found this company but all bank transfers were to a personal account with no details of the company so I am wondering in regards to who to make the claim against (individual/ sole trader/self-employed person/limited company) 

I would really appreciate any advice on this as I am at such a total loss. 

eskbanker

You have to pursue the correct legal entity so need to find out if they're operating as a sole trader or limited company, or something else altogether, so have some detective work to do - have you asked the broker website, or searched Companies House for example?

Ectophile

If you paid a person, then sue that person.  Individual, sole trader and self-employed person are just different ways of saying the same thing.

It is perfectly legal for an individual to operate under a trade name.  But that doesn't matter, you still sue the person.

You would know if you were paying a company, as their paperwork (quotes, invoices, etc) would show the name of the company, their registered address and the company registration number.  In the absence of any company details, then it's the person you paid who is responsible.

Silver_Shark

Foreverlost505 said:

I used a website and found this company but all bank transfers were to a personal account with no details of the company so I am wondering in regards to who to make the claim against (individual/ sole trader/self-employed person/limited company) 

I would really appreciate any advice on this as I am at such a total loss. 

Leave an honest review on the website that connects customers to tradespeople. I did that and the website liased with me and were most helpful.