We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Payment dispute
gadget88
Posts: 656 Forumite
I bought a gift card and website crashed payment came off. The terms said usually it bounces back however it’s cleared by chase account and I had to raise a dispute. Company called Eneba and they are ignoring emails me. Surely they have to either A provide the gift card or refund. My account only shows the purchase I retried in two parts incase the website froze. They took a payment over over £200 will I get this back?
0
Comments
-
Start the chargeback process with Chase for non receipt.gadget88 said:I bought a gift card and website crashed payment came off. The terms said usually it bounces back however it’s cleared by chase account and I had to raise a dispute. Company called Eneba and they are ignoring emails me. Surely they have to either A provide the gift card or refund. My account only shows the purchase I retried in two parts incase the website froze. They took a payment over over £200 will I get this back?Life in the slow lane1 -
I uploaded proof but the company still ignoring emails. I had issue with RBS I was paid back within a few days. Are chase equally as good with stuff like this?0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.5K Banking & Borrowing
- 254.1K Reduce Debt & Boost Income
- 455K Spending & Discounts
- 246.6K Work, Benefits & Business
- 602.9K Mortgages, Homes & Bills
- 178K Life & Family
- 260.5K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards