British Gas boiler service plan rip-off

Scot_39

And iirc few months later came and did service wr thought 3m earlier like June July we thought for current year but was last year 9m late.

But as just post Covid sister not keen on having trades in that winter anyway.

Then offered one in Oct as normal.

Which they wouldn't refund or postpone.

Got the 2 services and £100 ?

Mealyn

It's now August 2025 and British gas are not playing nice.Took out a  boiler insurance contract which includes boiler service in first year. Their renewal is too much and so wish to leave  and go elsewhere. Contact ends on 25th August. However leaving means I don't get the free boiler service. Another con by British gas and a way to keep you with exorbitant prices.

MeteredOut

Mealyn said:

It's now August 2025 and British gas are not playing nice.Took out a  boiler insurance contract which includes boiler service in first year. Their renewal is too much and so wish to leave  and go elsewhere. Contact ends on 25th August. However leaving means I don't get the free boiler service. Another con by British gas and a way to keep you with exorbitant prices.

What do the T&Cs say about when a boiler service should be done. If it says in the first year, raise a complaint.

I suspect they'll have a get-out written into their T&Cs however.