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Alliance parking now given to debt collectors?

My son is a lifeguard with RNLI Cornwall and as such is allowed to park in the car park near his beach when on duty. However, he received a parking notice from Aliance parking in April 2021. At the time he spoke to the land owner and he agreed to cancel it. 

Didn’t hear anything else until June this year (2024) when they sent a notice as if it was a fresh charge!  My son emailed them but didn’t hear anything back so assumed it was just a mistake. But then today he has received a letter from Trace Debt recovery demanding £160 or they may take him to court. 

We don’t know how to handle this, he is in the process of buying his first home. 

Please help

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