ScreenShot on Motor

Rockman60

Hi
I have a Motorola moto g13. When I try to take a screen shot (holding 3 fingers on the screen) the image comes out as a black page. I try unblurring but the screen still remains black.

Any suggestions greatly appreciated.

Thanks

tizerbelle

Have you actually switched 3-finger screenshots on in settings or moto app?

400ixl

Is it a particular app you are screen shotting. Some apps like banking have blocked the ability to take screen shots.