Renegotiating Sky TV + Broadband

I'm currently paying a whopping £80 per month for Sky TV (HD+Netflix) and broadband (Ultrafast 1) and am out of contract on both. I set up a new package as if I was a new customer which came to £45/mth which is definitely in the ballpark of where I want to be.

As I've done before, I've called them a couple of times but each time after they've gone away to talk with their "back office" they say the best they can do is £80/mth. I'm wondering if they're clamping down on hagglers now, as they seem particularly stubborn and inflexible. Especially as I've been with them for 23 years!

I might just pull the plug, but wondering if anyone else is still haggling successfully?

Comments

  • On-the-coast
    On-the-coast Posts: 605 Forumite
    Seventh Anniversary 500 Posts Name Dropper
    edited 25 October 2024 at 11:50AM
    Pull the plug… then you’ll find out what their best offer is.  (Be armed with the cost of suitable alternatives to help you)
  • I pulled the plug and in fact today is the first day without them.  I have just had an email asking me to call them so I can get up and running again which I have no intention of doing.  I did have signature + Netflix + Multi room for £59.50.  The best they would offer was £42 even though I could get the same as a new customer for £33 which they wouldn't match.  I have a friends freesat recorder and I'm going to see how it is without them.  So far so good.

    I've resubscribed to Netflix for £4.99 and Now TV to get back the sky channels I did have for £6.99.  I swapped from Sky Broadband earlier in the year from FTTC to FTTP.  So I have all my TV services for £11.98 saving £47.52 a month  and with smart TVs I don't need multi room anyway.  I can't see me going back any time soon.
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