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Evri using children to deliver parcels

itm2
Posts: 1,415 Forumite



On several occasions I've had Evri deliveries which have been made by a child. They simply drop the package on the doorstep, in full view from the street (without ringing the doorbell or knocking), record the delivery on their phone/device, then walk away.
I have advised Evri about this in the past - and sent a screen capture from my video doorbell to confirm it. Their response was "I assure you this is not someone we have hired and could be the couriers son or maybe they lived around the corner and forgot to deliver the parcel to you so asked their son to".
They said that they would contact the courier's manager and look into it, but it continues to happen - the same child dropped off a package today. I emailed them a link to a doorbell video.
I'm not sure about the legalities of this, and it is certainly not exactly professional.
Has anyone else experienced this?
I have advised Evri about this in the past - and sent a screen capture from my video doorbell to confirm it. Their response was "I assure you this is not someone we have hired and could be the couriers son or maybe they lived around the corner and forgot to deliver the parcel to you so asked their son to".
They said that they would contact the courier's manager and look into it, but it continues to happen - the same child dropped off a package today. I emailed them a link to a doorbell video.
I'm not sure about the legalities of this, and it is certainly not exactly professional.
Has anyone else experienced this?
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Comments
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It's not Evri using children, it's their delivery person; however they should stop it but they won't they are not interested as long as people continue to use their service0
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I think whether or not this is a major issues depends on what is actually happening and the age of the child.
If the child is literally walking the streets delivering parcels and are under the working age then it is an issue. If Parent is in a car or van outside and child is running package to the door then I don't think I would be that worried - unless the child was very young and the parents didn't have full sight of them. My own children always loved to help and when I worked in central London we were often encouraged to take young children in for a few hours and give them silly little jobs to do in the office- and the company would give them corporate gifts like baseball caps - as they considered this made them family friendly. (I worked for US companies a lot where family was supposedly important whilst at the same time they wanted us there 10 hours a day 6 days a week in busy times).
My local newsagent minds a grandchild sometimes, no idea of age 9/10? and they are often putting magazines out or tidying the papers as they want to help.
I really do think this depends on the exact scenario and age and whether child is 'working' or just doing the occasional bit of running about to help.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.3 -
The child is about 11 or 12, and is never accompanied by an adult. Sometimes they arrive on a bicycle. It's been going on for a couple of years (same child)0
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I think the important thing here is the time and days. Is this happening during school term times? If its evenings and weekends then it's no different to a paper boy/girl.0
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steviebabes said:I think the important thing here is the time and days. Is this happening during school term times? If its evenings and weekends then it's no different to a paper boy/girl.0
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itm2 said:The child is about 11 or 12, and is never accompanied by an adult. Sometimes they arrive on a bicycle. It's been going on for a couple of years (same child)It does depend on the age, etc..When I first read the post I thought it may have been the case of a driver stopping at a house and let the kid run in with the parcel. It's hardly the same, but I've let my 12 year old drop a parcel in a post box on occasion, it's possible that someone wouldn't have seen me parked a few seconds away when he's done that.If there's a genuine concern for the child's welfare then it's more a matter for your local council than Evri. First you could maybe try a polite question on a local Facebook group.I will add that if you're getting your parcel and in order then it's probably more professional than a lot of Evri deliveries..1
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RFW said:itm2 said:The child is about 11 or 12, and is never accompanied by an adult. Sometimes they arrive on a bicycle. It's been going on for a couple of years (same child)I will add that if you're getting your parcel and in order then it's probably more professional than a lot of Evri deliveries.
Although he just slings the parcels on the doorstep and clears off, so whether or not I receive them can be a bit of a lottery.0 -
soolin said:..... My own children always loved to help and when I worked in central London we were often encouraged to take young children in for a few hours and give them silly little jobs to do in the office- and the company would give them corporate gifts like baseball caps - as they considered this made them family friendly.
I took my 6 year old little daughter to the office. After ten minutes or so she started crying.
I asked her what was wrong, and, in a very loud voice audible to the whole office, she wailed:
Daddy, I came to see the clowns. Where are all these clowns you said you worked with?A man walked into a car showroom.
He said to the salesman, “My wife would like to talk to you about the Volkswagen Golf in the showroom window.”
Salesman said, “We haven't got a Volkswagen Golf in the showroom window.”
The man replied, “You have now mate".4 -
Belenus said:soolin said:..... My own children always loved to help and when I worked in central London we were often encouraged to take young children in for a few hours and give them silly little jobs to do in the office- and the company would give them corporate gifts like baseball caps - as they considered this made them family friendly.
I took my 6 year old little daughter to the office. After ten minutes or so she started crying.
I asked her what was wrong, and, in a very loud voice audible to the whole office, she wailed:
Daddy, I came to see the clowns. Where are all these clowns you said you worked with?Northern Ireland club member No 382 :j0 -
It's half term, the kid's along for the day, cheaper than holiday clubs, and might even speed up the work.0
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