Norther Rock insurance

SFRC

Long time ago but  it seems NR has had a few red flags over the years .

Late 1980s had a mortgage with NR . Took out insurance for illness . Was told if unable to return to work that my mortgage would be paid off .
Late1990s was ill and claimed the insurance for  9 months .(could claim for a year)
Rang to ask them what would happen if I had to leave job . Was told nothing .
I was very worried re future . I could just about to afford to pay off mortgage so did so .(was not a high mortgage)
I thought at that stage I was no longer able to claim the mortgage payments ...so rang to say I had paid mortgage and they stopped payments. 
I was retired medically from my job . I have never been able to return to full time employment .For a couple of years I did a few hours freelance for a four months a year .
It has always stuck with me that I maybe could have been able to have my mortgage paid off by the policy . Also I think I should have still had the mortgage payments as they were for a year (as income because I had paid off mortgage)
At the time I was too ill to be challenging them.
Just wondering now,after all these years, if there is somewhere I can raise these issues  ..as there seem to be places you can go with PPI etc even though NR no longer exists. 

dunstonh

It has always stuck with me that I maybe could have been able to have my mortgage paid off by the policy .

No.  MPPI paid a monthly payment up to 12 months or 24 months (depending on version).   It never paid a lump sum.

. Also I think I should have still had the mortgage payments as they were for a year (as income because I had paid off mortgage)

No.  MPPI paid the mortgage payments. It wasn't income protection (which wouldn't be linked to the mortgage).

Just wondering now,after all these years, if there is somewhere I can raise these issues  ..as there seem to be places you can go with PPI etc even though NR no longer exists. 

There is nowhere you can go with this.