Halifax Sharedealing - Good? Easy? Cheap? - ETA, But Lloyds better? 😉

Sea_Shell

Morning all,

DH is currently with Fidelity, and paying monthly fees of ~£32 on his S&S ISA.

After a bad experience trying to switch to iWeb, he appears to have been "banned" from there, as he is unable to reset his log-in (so lets park iWeb for a moment - long story)

Who's the next best to switch to?     It will be a switch and hold, with very few trades.   Maybe only once every 3/4 months or so, if that.

Was thinking of Halifax.      Anyone else better?    Cheaper?    Recommendations?

Are Halifax easy to deal with?    Do they use the same log-in as for the Banking side?    
DH did have internet banking with them years ago, but don't think we still have the details to hand, if he needs to use those again.

What is their opening procedure like?  Easy?  

TIA

jimjames

Halifax and iweb are part of the same group so any issues may be the same

wmb194

In addition to iWeb, Bank of Scotland and Lloyds Bank Share Dealing are also brand names of Halifax Share Dealing.

What assets are being held? If it's ETFs and shares only the likes of Freetrade, Trading212 and CMC Invest could be cheap options but they don't offer OEICS/Unit Trusts.

Sea_Shell

It would be for funds.

HSBC Global 

Hmm, will have to see if Halifax will accept DH as a customer 😉

GeoffTF

Sea_Shell said:

It would be for funds.

HSBC Global 

Hmm, will have to see if Halifax will accept DH as a customer 😉

The iWeb and Halifax branded accounts are operated by the same staff using the same IT system. Apart from cost cosmetic differences, Halifax offers a few extra bells and whistles that most people do not use, e.g. telephone dealing at extra cost. The iWeb branded accounts are cheaper. If DH has been banned from iWeb, he may have been banned from the whole of Lloyds Banking Group.

Sea_Shell

I use "banned" but I'm not sure that's what happened, technically.

He opened iWeb, they mucked up his transfer in.  He made a complaint, had it upheld, they paid compensation and closed his ISA account.    His log-ins are still 'valid', insofar, as he was able to follow the re-set log-in procedure, but when he tries to log-in, he gets a 'service not available, please try later' message.   Which I don't get, I can log in no probs.   

He could ring them to see if he has been blocked somehow, but it seems a bit of a cheek to want to use them again, after last time.  

He doesn't currently have any active accounts with the group.   

We'll sit and try and open Halifax later...and see what happens.   (I've found his old banking log-in details, if they need those)


What about ii instead, what are they like?

PloughmansLunch

Sea_Shell said:

I use "banned" but I'm not sure that's what happened, technically.

He opened iWeb, they mucked up his transfer in.  He made a complaint, had it upheld, they paid compensation and closed his ISA account.    His log-ins are still 'valid', insofar, as he was able to follow the re-set log-in procedure, but when he tries to log-in, he gets a 'service not available, please try later' message.   Which I don't get, I can log in no probs.   

He could ring them to see if he has been blocked somehow, but it seems a bit of a cheek to want to use them again, after last time.  

He doesn't currently have any active accounts with the group.   

We'll sit and try and open Halifax later...and see what happens.   (I've found his old banking log-in details, if they need those)


What about ii instead, what are they like?

Halifax Share Dealing details would need setting up from scratch along with a while waiting for codes/paperwork in the post, as they are a different entity from Halifax online banking. I use the Lloyds flavour of the same platform as it has cheaper fees (£1.50) for one-off fund trading, but if it were me I'd persevere with iWeb as the best bet for mainly holding, and phone them up to fix the existing account.

premierfella

Whenever I consider an ISA transfer I always also take a look at what cashback offers are live. Whilst they obviously in themselves aren't necessarily the only reason to choose one provider over another, they are something to think about, especially if the ISA portfolio being transferred is a significant size.

MarkFromCornwall

Halifax Share Dealing details would need setting up from scratch along with a while waiting for codes/paperwork in the post, as they are a different entity from Halifax online banking.

Once you have an HSDL account you can, if you also have accounts with Halifax Bank, access your sharedealing account via Halifax banking website and Halifax banking app, using just your Halifax banking login details.

Beddie

They are fine, I have used them. I prefer Lloyds, cheaper dealing and £40 a year. Others prefer iweb if they rarely buy or sell. 

Albermarle

wmb194 said:

In addition to iWeb, Bank of Scotland and Lloyds Bank Share Dealing are also brand names of Halifax Share Dealing.

What assets are being held? If it's ETFs and shares only the likes of Freetrade, Trading212 and CMC Invest could be cheap options but they don't offer OEICS/Unit Trusts.

If it was ETF's shares etc. then their bill with Fidelity would drop over 75% anyway due to the cap they have.