A few incoming emails are not appearing on my mobile phone.

Belenus

I have a curious situation.

Laptop running Windows 10 and Oppo Android 13 mobile phone.

My email is an @hotmail.com address.

At home I use both my laptop and my mobile phone (both using my home broadband and not mobile data) to read and write emails. Normally they are in complete sync. If I send or delete an email on one device the other device updates within one or two seconds. They both normally show exactly the same emails in exactly the same order in the inbox and other folders. This is as it should be as both devices are accessing the same remote Microsoft data. Both are set up to show emails in date received order starting with the most recent. They are not set up to be in order of sender or size etc.

Yesterday I read an email on my mobile phone from one of a 12 member group responding to a group email from another member, but that original group email was not visible on my phone.

I checked on my laptop and that original group email, plus two other replies not showing on my mobile phone were there on my laptop.

Today the laptop still shows all four emails but the phone still only shows one of the four emails..

The original email was from an @aol.com address.

The one reply that is on my mobile phone is from an @gmail.com address

The two replies that I cannot see on my mobile are from an @gmail.com and an @yahoo.co.uk address.

I am on the circulation list of all the emails.

Any suggestions as to why these three emails are not appearing on my mobile phone?

I have never noticed such a discrepancy before.

Thanks

IvanOpinion

Could a setting on your phone be blocking them or firing them off to some other folder based on some criteria e.g. spam or user configurable filter?

Belenus

IvanOpinion said:

Could a setting on your phone be blocking them or firing them off to some other folder based on some criteria e.g. spam or user configurable filter?

Thanks for replying.

I doubt that as I have been receiving these group emails for at least 18 months and previously they appeared on both devices. As far as I am aware nothing has changed on my phone settings.

Hopefully it is just a one off glitch.