Bank statement as proof of purchase

Hi, I havent got a receipt but purchase is on bank statement. I will email a copy but do I send it in its entirety or should I blot out any specific information ? They also ask for last 4 digits of bank card too.

Comments

  • eskbanker
    eskbanker Posts: 36,406 Forumite
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    Has the retailer said that they'll accept a bank statement in lieu of an actual receipt?

    Redacting it shouldn't be an issue, but it's essentially up to them.
  • user1977
    user1977 Posts: 17,253 Forumite
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    edited 18 October 2024 at 5:50PM
    eskbanker said:

    Redacting it shouldn't be an issue, but it's essentially up to them.
    Depends what's going on! Statutory rights don't have specific requirements about "proof of purchase", ultimately it's something to be proved on the balance of probabilities whether/when the consumer bought the item. Any sort of evidence could be used. You don't need to produce either a receipt or a bank statement at all, but obviously they may help.
  • FluffySP
    FluffySP Posts: 19 Forumite
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    eskbanker said:
    Has the retailer said that they'll accept a bank statement in lieu of an actual receipt?

    Redacting it shouldn't be an issue, but it's essentially up to them.
    Yes they will accept a bank statement. What ao need to know is what information on the statement should I redact?
  • born_again
    born_again Posts: 19,352 Forumite
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    FluffySP said:
    Hi, I havent got a receipt but purchase is on bank statement. I will email a copy but do I send it in its entirety or should I blot out any specific information ? They also ask for last 4 digits of bank card too.

    How are you getting the statement etc to them?
    Life in the slow lane
  • eskbanker
    eskbanker Posts: 36,406 Forumite
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    FluffySP said:
    eskbanker said:
    Has the retailer said that they'll accept a bank statement in lieu of an actual receipt?

    Redacting it shouldn't be an issue, but it's essentially up to them.
    Yes they will accept a bank statement. What ao need to know is what information on the statement should I redact?
    Certainly all other transactions, but potentially other information too, except your name and address, although there's no defined standard.  The above point may be valid too, i.e. under what circumstances are you being expected to supply proof of purchase?
  • FluffySP
    FluffySP Posts: 19 Forumite
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    user1977 said:
    eskbanker said:

    Redacting it shouldn't be an issue, but it's essentially up to them.
    Depends what's going on! Statutory rights don't have specific requirements about "proof of purchase", ultimately it's something to be proved on the balance of probabilities whether/when the consumer bought the item. Any sort of evidence could be used. You don't need to produce either a receipt or a bank statement at all, but obviously they may help.
    This is regarding a report I made about a foreign body in food. They want to know which store I purchased it so they can investigate so want either receipt bank statement to verify. All I want to know is what to redact on the statement to ensure confidentiality and security. 
  • user1977
    user1977 Posts: 17,253 Forumite
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    FluffySP said:
    user1977 said:
    eskbanker said:

    Redacting it shouldn't be an issue, but it's essentially up to them.
    Depends what's going on! Statutory rights don't have specific requirements about "proof of purchase", ultimately it's something to be proved on the balance of probabilities whether/when the consumer bought the item. Any sort of evidence could be used. You don't need to produce either a receipt or a bank statement at all, but obviously they may help.
    This is regarding a report I made about a foreign body in food. They want to know which store I purchased it so they can investigate so want either receipt bank statement to verify. All I want to know is what to redact on the statement to ensure confidentiality and security. 
    Redact as much as you want to - it sounds like they only want whatever reference on the transaction tells them the store?
  • Aylesbury_Duck
    Aylesbury_Duck Posts: 15,394 Forumite
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    FluffySP said:
    user1977 said:
    eskbanker said:

    Redacting it shouldn't be an issue, but it's essentially up to them.
    Depends what's going on! Statutory rights don't have specific requirements about "proof of purchase", ultimately it's something to be proved on the balance of probabilities whether/when the consumer bought the item. Any sort of evidence could be used. You don't need to produce either a receipt or a bank statement at all, but obviously they may help.
    This is regarding a report I made about a foreign body in food. They want to know which store I purchased it so they can investigate so want either receipt bank statement to verify. All I want to know is what to redact on the statement to ensure confidentiality and security. 
    I assume they already know your name and address, so that can stay visible.  I'd leave those and the relevant transaction line visible, and redact the rest.  They don't need to see all your account details or your other transactions, a headed statement with your name, address, date, retailer and amount of the transaction will suffice.
  • Sooler
    Sooler Posts: 3,113 Forumite
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    Just screenshot the single line on the statement. They need no more than that.
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