Partner ill abroad we have separate travel insurance

Kath26

I am currently in Mallorca with my partner. He had a stroke on Monday 5 days in to a 14 night trip and has been in hospital since then. I contacted his insurance company and they are doing checks to confirm he is covered. It is likely he will need to be medically repatriated. I have a separate policy. Does anyone have experience of this? What can I claim on my policy? Presumably transport home if not covered by my partner's policy? My insurance company weren't that helpful when I rang although I was struggling to get the policy details which were on a different email address. Any advice would be great

elsien

It really does depend on your specific policy and the level of cover. 

Can you access the terms and conditions?
also, is his health issue related to a pre-existing condition and if so were your insurer aware of that? 

lisyloo

Normally serious illness of a close family member is covered.
Exactly what - hotels, taxis, change of flights etc will be down to the policy.
As long as it's not connected to a pre-existing condition that wasn't declared.
Personally I'd expect change of flights, hotel, reasonable travel costs (I'd get a bus if there was one) to be covered but it is down to the policy.
I take a downloaded version of my policy on holiday with me.

DullGreyGuy

Kath26 said:

I am currently in Mallorca with my partner. He had a stroke on Monday 5 days in to a 14 night trip and has been in hospital since then. I contacted his insurance company and they are doing checks to confirm he is covered. It is likely he will need to be medically repatriated. I have a separate policy. Does anyone have experience of this? What can I claim on my policy? Presumably transport home if not covered by my partner's policy? My insurance company weren't that helpful when I rang although I was struggling to get the policy details which were on a different email address. Any advice would be great

Presumably you want to stay with him and travel back when he is repatriated? If so its His policy that would cover that, if any do. Most provide cover for 1 person to stay with the ill/injured insured if it's deemed "necessary" for them to do so.

Your policy would probably cover you for deciding to abandon the holiday and come home now due to their illness but not for extending your holiday. 

Kath26

He has preexisting conditions which are declared. The stroke doesn't appear to be related to them anyway.  I can access my policy but it isn't that helpful with regards illness of a close relative. It's an Abta policy

NoodleDoodleMan

Who is your travel insurance with ?

You really need to speak with them on specifics.

DullGreyGuy

NoodleDoodleMan said:

Who is your travel insurance with ?

You really need to speak with them on specifics.

No, they need to speak to their partners insurer as they are the ones that are likely to cover it assuming the OP wants to stay out there

NoodleDoodleMan

Surely the OP's policy is also relevant ?

DullGreyGuy

NoodleDoodleMan said:

Surely the OP's policy is also relevant ?

Per my original post... it would depend what the OP wants to do. Come home early? Then yes it would be. Stay there longer to be with them, no it wouldn't (unless they happened to lose their purse or such whilst staying there)

Kath26

My partner's insurance have come back with a full declined but won't tell me why as I am not authorised (dpa/gdpr). My partner can't talk to them for obvious reasons. I'm now looking at funding repatriation and hospital costs myself. Again does anyone have advice for doing this without incurring undue cost?

Kath26

My partner wants to come home as do I