Nationwide Issues

ThePirates

Anyone else having issues with Nationwide this evening?

Service Status says all OK but my accounts show:

"Sorry, we're unable to show you all your account info at the moment. This also means you’ll be unable to make payments from some accounts. We’re working to get things back to normal as quickly as we can."

friolento

App working fine for me just now

HillStreetBlues

Just logged in to  check and everything is fine.

ThePirates

Turns out...

I opened a new account yesterday to start a switch and get the £175.

So they decided to give me a new customer number (after 20 years with the old one) 

Which means no online access to my accounts until the letter arrives in the post with the details 🤬🤬🤬

Cards and bill payments will still work they say. 

Good job I have multiple accounts with multiple banks...

friolento

At least you were able to find out the reason. Hopefully.

Nasqueron

I had the same with Santander which was weird as the last time I used them for a switch they found my old account fine after maybe 3-4 years, this time I got a brand new user number - though that could be because of a mistake in the name setting up, somehow a vowel was missing from my surname, yet they set the account up fine, passed all ID checks etc! Nationwide when I opened a new account with them were able to use my old details