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Fraudulent Klarna Purchase of Gift Cards
BensSparkle
Posts: 2 Newbie
Hi
My email was very recently hacked and so I changed my passwords but as I hadn't used Klarna in a long time I had completely forgotten I had an account with them so didn't change anything there. Today there were two transactions made using my Klarna account to buy two gift cards, one for £150 and one for £250 and they used the pay in 3 option. I noticed within 10 minutes of it happening as I saw notifications on my phone from my Monzo bank account. I reported it to Klarna who have put a hold on any further payments coming out of my account until it is investigated, reported it to Monzo via the app (which just says no guarantee of receiving my money back) and reported it to H&M who the gift cards were from in the hope they could stop them being used so it would help my claim. Everything I have read suggests there is very little hope of getting my money back so I just wondered if anyone else had any experience of the same thing and what the outcome was?
My email was very recently hacked and so I changed my passwords but as I hadn't used Klarna in a long time I had completely forgotten I had an account with them so didn't change anything there. Today there were two transactions made using my Klarna account to buy two gift cards, one for £150 and one for £250 and they used the pay in 3 option. I noticed within 10 minutes of it happening as I saw notifications on my phone from my Monzo bank account. I reported it to Klarna who have put a hold on any further payments coming out of my account until it is investigated, reported it to Monzo via the app (which just says no guarantee of receiving my money back) and reported it to H&M who the gift cards were from in the hope they could stop them being used so it would help my claim. Everything I have read suggests there is very little hope of getting my money back so I just wondered if anyone else had any experience of the same thing and what the outcome was?
0
Comments
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Did you use the same password for your klarna account as for your email?0
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Stupidly yes I did0
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When you changed your passwords after the hack did you set them all to the same thing?0
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