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Updated - Beware VoucherCodes.co.uk may not pick up your purchases automatically

Trancenut23
Posts: 185 Forumite

Update 17Oct:
I've now had a reply from VoucherCodes.co.uk
The expiry dates were in fact for the expiry of the offers, not the expiry of my vouchers. It seems their system didn't pick up my purchases automatically. This means no vouchers have yet been issued
VC are now looking to verify my purchases to approve the vouchers and will have a response from the retailers within 12 weeks at the latest
Fingers crossed!
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Original post:
Beware VoucherCodes.co.uk no notification and short expiry dates
On 21 July, I booked a Tui holiday with a link from VoucherCodes.co.uk for a £50.00 Amazon voucher. That afternoon, received their e-mail saying 'As if by magic, 120 days later your Amazon Voucher will be waiting for you in your VoucherCodes account'
I checked my VoucherCodes account this evening, well within the 120 days and found not only had the voucher been granted immediately on 21 July without notifying me, it had promptly expired *10 days* later
I also found exactly the same had happened with a 4 May £20.00 Amazon voucher, which expired after an only marginally better 27 days
£70.00 of vouchers lost!
Are they set up to make themselves more money by hoping people keep losing vouchers like this?
I've now had a reply from VoucherCodes.co.uk
The expiry dates were in fact for the expiry of the offers, not the expiry of my vouchers. It seems their system didn't pick up my purchases automatically. This means no vouchers have yet been issued
VC are now looking to verify my purchases to approve the vouchers and will have a response from the retailers within 12 weeks at the latest
Fingers crossed!
-----------------------------------
Original post:
Beware VoucherCodes.co.uk no notification and short expiry dates
On 21 July, I booked a Tui holiday with a link from VoucherCodes.co.uk for a £50.00 Amazon voucher. That afternoon, received their e-mail saying 'As if by magic, 120 days later your Amazon Voucher will be waiting for you in your VoucherCodes account'
I checked my VoucherCodes account this evening, well within the 120 days and found not only had the voucher been granted immediately on 21 July without notifying me, it had promptly expired *10 days* later
I also found exactly the same had happened with a 4 May £20.00 Amazon voucher, which expired after an only marginally better 27 days
£70.00 of vouchers lost!
Are they set up to make themselves more money by hoping people keep losing vouchers like this?

2024 wins: LG 45" OLED curved gaming monitor, Lily O'Brien's chocolate truffles
Best wins: £500 of PC World vouchers, £1,000 of Argos vouchers, England vs. Scotland Fans Match, £1,000 Amazon Vouchers, Royal Ascot tickets & £2,000 watch, £2,000 Razer Blade Pro gaming laptop
Best wins: £500 of PC World vouchers, £1,000 of Argos vouchers, England vs. Scotland Fans Match, £1,000 Amazon Vouchers, Royal Ascot tickets & £2,000 watch, £2,000 Razer Blade Pro gaming laptop
0
Comments
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Are the expiration dates/delivery of voucher in line with their terms and conditions of the offer?
If not get back in touch with them3 -
HampshireH said:Are the expiration dates/delivery of voucher in line with their terms and conditions of the offer?
If not get back in touch with them
It looks like I'm getting somewhere, so I've updated my post2024 wins: LG 45" OLED curved gaming monitor, Lily O'Brien's chocolate truffles
Best wins: £500 of PC World vouchers, £1,000 of Argos vouchers, England vs. Scotland Fans Match, £1,000 Amazon Vouchers, Royal Ascot tickets & £2,000 watch, £2,000 Razer Blade Pro gaming laptop0
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