Updated - Beware VoucherCodes.co.uk may not pick up your purchases automatically

Trancenut23
Trancenut23 Posts: 185 Forumite
Tenth Anniversary 100 Posts Name Dropper Combo Breaker
edited 17 October 2024 at 9:06PM in Praise, vent & warnings
Update 17Oct:

I've now had a reply from VoucherCodes.co.uk

The expiry dates were in fact for the expiry of the offers, not the expiry of my vouchers. It seems their system didn't pick up my purchases automatically. This means no vouchers have yet been issued

VC are now looking to verify my purchases to approve the vouchers and will have a response from the retailers within 12 weeks at the latest

Fingers crossed!

-----------------------------------
Original post:

Beware VoucherCodes.co.uk no notification and short expiry dates

On 21 July, I booked a Tui holiday with a link from VoucherCodes.co.uk for a £50.00 Amazon voucher. That afternoon, received their e-mail saying 'As if by magic, 120 days later your Amazon Voucher will be waiting for you in your VoucherCodes account'

I checked my 
VoucherCodes account this evening, well within the 120 days and found not only had the voucher been granted immediately on 21 July without notifying me, it had promptly expired *10 days* later

I also found exactly the same had happened with a 4 May £20.00 Amazon voucher, which expired after an only marginally better 27 days

£70.00 of vouchers lost!

Are they set up to make themselves more money by hoping people keep losing vouchers like this?  :/
2024 wins: LG 45" OLED curved gaming monitor, Lily O'Brien's chocolate truffles

Best wins: £500 of PC World vouchers, £1,000 of Argos vouchers, England vs. Scotland Fans Match, £1,000 Amazon Vouchers, Royal Ascot tickets & £2,000 watch, £2,000 Razer Blade Pro gaming laptop

Comments

  • HampshireH
    HampshireH Posts: 4,850 Forumite
    Seventh Anniversary 1,000 Posts Name Dropper
    edited 11 October 2024 at 5:49AM
    Are the expiration dates/delivery of voucher in line with their terms and conditions of the offer?

    If not get back in touch with them
  • Are the expiration dates/delivery of voucher in line with their terms and conditions of the offer?

    If not get back in touch with them
    They weren't. Thanks for the suggestion :smile:

    It looks like I'm getting somewhere, so I've updated my post
    2024 wins: LG 45" OLED curved gaming monitor, Lily O'Brien's chocolate truffles

    Best wins: £500 of PC World vouchers, £1,000 of Argos vouchers, England vs. Scotland Fans Match, £1,000 Amazon Vouchers, Royal Ascot tickets & £2,000 watch, £2,000 Razer Blade Pro gaming laptop
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