MBNA credit terminated with immediate effect?

IanManc

Dma76 said:

eskbanker said:

Dma76 said:

She has cash in the bank and a good credit history, only other credit is a barclaycard which has a zero balance.

[...]

The balance is circa £2500 which she was intending to pay off before the interest fee period ended late 2025.

[...]

I'm appalled that they have done this to be honest because essentially it has put her into debt

Surely she spent £2,500 on credit and so put herself into debt, albeit in the understandable belief that she'd have plenty of time to repay this on agreed terms - obviously the card withdrawal is inconvenient and worth pursuing, but putting that aside, does her cash in the bank allow repayment?

Has she checked her credit files (all three) to see if there's anything unexpected there that may have spooked MBNA?

Yes, she has more than enough in the bank to cover it, that's not the point. The point is they offered a 0% and then pulled the plug, so technically no, she didn't put herself into debt because the card would have been paid before the offer ended. I have no doubt that interest will now be applied unless she pays the entire balance immediately.

Yes, all three reports are absolutely clean. Or at least they where until this incident.

"Technically" - and in any rational sense - she put herself in debt as soon she spent on a credit card, so @eskbanker is very obviously correct and everyone can see that.

If your mother has the money to pay off the debt then there isn't a problem: she should just pay off the debt she has run up. Meanwhile you could help by not making assumptions and by not stirring the pot by "digging" and giving her bullets to fire and advising her to complain when she can afford to pay off her debt and forget it.

Dma76

IanManc said:

Dma76 said:

eskbanker said:

Dma76 said:

She has cash in the bank and a good credit history, only other credit is a barclaycard which has a zero balance.

[...]

The balance is circa £2500 which she was intending to pay off before the interest fee period ended late 2025.

[...]

I'm appalled that they have done this to be honest because essentially it has put her into debt

Surely she spent £2,500 on credit and so put herself into debt, albeit in the understandable belief that she'd have plenty of time to repay this on agreed terms - obviously the card withdrawal is inconvenient and worth pursuing, but putting that aside, does her cash in the bank allow repayment?

Has she checked her credit files (all three) to see if there's anything unexpected there that may have spooked MBNA?

Yes, she has more than enough in the bank to cover it, that's not the point. The point is they offered a 0% and then pulled the plug, so technically no, she didn't put herself into debt because the card would have been paid before the offer ended. I have no doubt that interest will now be applied unless she pays the entire balance immediately.

Yes, all three reports are absolutely clean. Or at least they where until this incident.

"Technically" - and in any rational sense - she put herself in debt as soon she spent on a credit card, so @eskbanker is very obviously correct and everyone can see that.

If your mother has the money to pay off the debt then there isn't a problem: she should just pay off the debt she has run up. Meanwhile you could help by not making assumptions and by not stirring the pot by "digging" and giving her bullets to fire and advising her to complain when she can afford to pay off her debt and forget it.

Ridiculous reply, it's not stirring the pot at all. Completely missing the point of having a credit card with 0% interest.

IanManc

Dma76 said:

IanManc said:

Dma76 said:

eskbanker said:

Dma76 said:

She has cash in the bank and a good credit history, only other credit is a barclaycard which has a zero balance.

[...]

The balance is circa £2500 which she was intending to pay off before the interest fee period ended late 2025.

[...]

I'm appalled that they have done this to be honest because essentially it has put her into debt

Surely she spent £2,500 on credit and so put herself into debt, albeit in the understandable belief that she'd have plenty of time to repay this on agreed terms - obviously the card withdrawal is inconvenient and worth pursuing, but putting that aside, does her cash in the bank allow repayment?

Has she checked her credit files (all three) to see if there's anything unexpected there that may have spooked MBNA?

Yes, she has more than enough in the bank to cover it, that's not the point. The point is they offered a 0% and then pulled the plug, so technically no, she didn't put herself into debt because the card would have been paid before the offer ended. I have no doubt that interest will now be applied unless she pays the entire balance immediately.

Yes, all three reports are absolutely clean. Or at least they where until this incident.

"Technically" - and in any rational sense - she put herself in debt as soon she spent on a credit card, so @eskbanker is very obviously correct and everyone can see that.

If your mother has the money to pay off the debt then there isn't a problem: she should just pay off the debt she has run up. Meanwhile you could help by not making assumptions and by not stirring the pot by "digging" and giving her bullets to fire and advising her to complain when she can afford to pay off her debt and forget it.

Ridiculous reply, it's not stirring the pot at all. Completely missing the point of having a credit card with 0% interest.

The only ridiculous part of this whole situation is your malign involvement in your mother's affairs, with your urging her to complain and your repeated unfounded assumptions and presumptions.

Your mother has a debt. She can afford to pay it back, and that's what she should do.

The credit card provider has given her a card, and now it regrets doing that so has cancelled the card as it is entitled to do.

"Stirring the pot" is exactly what you are doing. If you gave your mother the sensible advice that she should pay back the debt she owes with the money she has then the whole thing is over.

martinbainbridge1975

IanManc said:

Dma76 said:

IanManc said:

Dma76 said:

eskbanker said:

Dma76 said:

She has cash in the bank and a good credit history, only other credit is a barclaycard which has a zero balance.

[...]

The balance is circa £2500 which she was intending to pay off before the interest fee period ended late 2025.

[...]

I'm appalled that they have done this to be honest because essentially it has put her into debt

Surely she spent £2,500 on credit and so put herself into debt, albeit in the understandable belief that she'd have plenty of time to repay this on agreed terms - obviously the card withdrawal is inconvenient and worth pursuing, but putting that aside, does her cash in the bank allow repayment?

Has she checked her credit files (all three) to see if there's anything unexpected there that may have spooked MBNA?

Yes, she has more than enough in the bank to cover it, that's not the point. The point is they offered a 0% and then pulled the plug, so technically no, she didn't put herself into debt because the card would have been paid before the offer ended. I have no doubt that interest will now be applied unless she pays the entire balance immediately.

Yes, all three reports are absolutely clean. Or at least they where until this incident.

"Technically" - and in any rational sense - she put herself in debt as soon she spent on a credit card, so @eskbanker is very obviously correct and everyone can see that.

If your mother has the money to pay off the debt then there isn't a problem: she should just pay off the debt she has run up. Meanwhile you could help by not making assumptions and by not stirring the pot by "digging" and giving her bullets to fire and advising her to complain when she can afford to pay off her debt and forget it.

Ridiculous reply, it's not stirring the pot at all. Completely missing the point of having a credit card with 0% interest.

The only ridiculous part of this whole situation is your malign involvement in your mother's affairs, with your urging her to complain and your repeated unfounded assumptions and presumptions.

Your mother has a debt. She can afford to pay it back, and that's what she should do.

The credit card provider has given her a card, and now it regrets doing that so has cancelled the card as it is entitled to do.

"Stirring the pot" is exactly what you are doing. If you gave your mother the sensible advice that she should pay back the debt she owes with the money she has then the whole thing is over.

IanManc - little bit of a harsh comment that first line, how do you know the op's mother is not vulnerable. 

I get what you are saying about clearing the debt but if the lady has plenty of savings earning interest and the disposable income to cover a card then why not leave the savings in the bank - each to their own on that.

My parents are mid 70's and sometimes ask me to help carry out financial transactions, I would not say that's maligned at all more responsible given the scams out there at the moment,  if this happened to them I would be asking for a clear explanation not just a scripted response, the companies should behave fairly and transparently but don't always.

Sometimes the only way to get answers is the complaint process, where as some companies will elaborate on reasoning others like MBNA wont, this for me is a reason not to do business with them.  Virgin Money are the same to give another example.