Delay in transferring Premium Bonds wins to my Direct Saver

How long does it take for NS&I to transfer Premium Bonds Wins into a Direct Saver 
My account is serious up to do this automatically 
I won a few prizes at last draw and the money has not yet been transferred into my Direct Saver

Comments

  • p00hsticks
    p00hsticks Posts: 14,341 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 8 October 2024 at 11:15AM
    Last win I've seen (£100 in August) went into the nominated bank account on 8th 
  • Prize money now paid into my Direct Saver on 08-10-24 at 11 am 

    Just had a frustrating time trying to transfer the prize from my Direct Saver to my external nominated account 
    Every time I get to the 'make payment' section it logs me out telling me I pressed the back button

    I was doing this away from home on my mobile phone (For some reason I can only access NS&I via my mobile)
    Will try again when I get home   
  • Prize money now paid into my Direct Saver on 08-10-24 at 11 am 

    Just had a frustrating time trying to transfer the prize from my Direct Saver to my external nominated account 
    Every time I get to the 'make payment' section it logs me out telling me I pressed the back button

    I was doing this away from home on my mobile phone (For some reason I can only access NS&I via my mobile)
    Will try again when I get home   
    So effectively, you're delaying the payment yourself by having it sent to the Direct Saver first.

    PB prizes are always paid into accounts between 8th-10th dependent upon weekends.
  • Prize money now paid into my Direct Saver on 08-10-24 at 11 am 

    Just had a frustrating time trying to transfer the prize from my Direct Saver to my external nominated account 
    Every time I get to the 'make payment' section it logs me out telling me I pressed the back button

    I was doing this away from home on my mobile phone (For some reason I can only access NS&I via my mobile)
    Will try again when I get home   
    So effectively, you're delaying the payment yourself by having it sent to the Direct Saver first.

    PB prizes are always paid into accounts between 8th-10th dependent upon weekends.

    This delay in transferring from my DS to my nominated account is not an issue 

    Also 
    NS&I do in fact inform me by email when prizes are transferred from my PB Account into my DS Account 
  • xylophone
    xylophone Posts: 45,572 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Every time I get to the 'make payment' section it logs me out telling me I pressed the back button

    See

    https://forums.moneysavingexpert.com/discussion/6559212/ns-i-frustrations-grrrrh

    I've just tried to register for an NS&I account to buy premium bonds.  Once I realised (following help from this forum) that the Chrome browser seems to be the way to avoid the 'you've been logged out as you pressed the back button' IT glitch, they've still left unresolved for years, I actually managed to register. 


Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.3K Banking & Borrowing
  • 252.9K Reduce Debt & Boost Income
  • 453.2K Spending & Discounts
  • 243.3K Work, Benefits & Business
  • 597.8K Mortgages, Homes & Bills
  • 176.6K Life & Family
  • 256.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.