Euro Car Parks - Charge for using Petrol Station Car Wash

fisherjim

What is the point of all those EV charging points and a 15 minute on site time how does that work?

Terrain62

Euri Car Parks Petrol Station PCN for jet washing my car and refuelling.

I received a pcn for exceeding a 30min Stay  at a petrol station. I was in a hand jet wash bay. I have the card transactions on my bank statement as I extended the minutes to complete. I then pulled into the fuel bay for refuel.
I did not respond to pcn.  Much time has passed and now received a claim form, to which I entered a defence as I had no idea that I had  exceeded a 30 minute parking limit. I had not noticed a sign but there must have been a sign. I would not have thought it included the activity of car washing and refuelling. I had used this local petrol station many times previously.
I entered a defence to Civil National Business Centre and the Debt collections company. I now have the N180 for Mediation and Small Claims Track with options for Determination without a hearing, by a judge reading the case papers and making a decision. Or opting to attend in person.
 Any info appreciated.


 
  

Car1980

Mediation is compulsory (2 minute zero-offer phonecall. Feel free to berate them to the mediators that you were using the bloody car wash and it's effing pathetic. You can't talk to them directly sadly).

Yes to a hearing in person (99.9% chance it won't happen and they'll discontinue to just before)

fisherjim

Terrain62 said:

Euri Car Parks Petrol Station PCN for jet washing my car and refuelling.

I received a pcn for exceeding a 30min Stay  at a petrol station. I was in a hand jet wash bay. I have the card transactions on my bank statement as I extended the minutes to complete. I then pulled into the fuel bay for refuel.
I did not respond to pcn.  Much time has passed and now received a claim form, to which I entered a defence as I had no idea that I had  exceeded a 30 minute parking limit. I had not noticed a sign but there must have been a sign. I would not have thought it included the activity of car washing and refuelling. I had used this local petrol station many times previously.
I entered a defence to Civil National Business Centre and the Debt collections company. I now have the N180 for Mediation and Small Claims Track with options for Determination without a hearing, by a judge reading the case papers and making a decision. Or opting to attend in person.
 Any info appreciated.


 
  

Please do not post any more here, this is not your thread you are confusing things!

Terrain62

Thanks for your advice Carl980. Yes, mediation and a hearing.
I eventually stopped going to that local petrol station.

Terrain62

Apologies fisherjim. I now see my mistake.

Coupon-mad

Terrain62 said:

Apologies fisherjim. I now see my mistake.

Please start a new thread. We really want to help you. Show us the Claim form (redacted) and your defence, in your own thread.

How to fill in the DQ is shown in the NEWBIES thread, including question D1.

Terrain62

Thank you Coupon-mad, that is so good to hear.

This is the first time I have joined or posted anything on a forum. So I didnt realise what I had done.

Manc1997

Thank you for your letter of appeal. The details of the Parking Charge Notice are as follows:

Parking Charge Notice Number: 88888663620 Date of Issue: 18/09/2024

Vehicle Registration Mark: YN66RCV Time of Issue: 15:13:36

The Site: MFG - Shell Rusholme

Breach of Terms and Conditions:

Your vehicle has overstayed the maximum

time period allowed

Having carefully considered the supporting evidence provided by you, Euro Car Parks (ECP) have

decided to reject your appeal for the following reasons:

• The Site is operated by an Automatic Number Plate Recognition (ANPR) system. ANPR

cameras have captured an image of the vehicle registration mark YN66RCV entering and

leaving The Site and calculated the duration of stay.

• Parking at The Site is limited to 15 minutes. Your vehicle entered at 14:18:26 and exited at

15:13:36 therefore was parked longer than the maximum period allowed.

• Signage located throughout The Site clearly details the terms and conditions. On entry to

private land, it is the responsibility of the driver to ensure all terms and conditions as detailed

on the signage are adhered to.

• Please be advised that it is the registered keeper’s responsibility to inform of the full name

and UK serviceable address of who was driving the vehicle within 28 days beginning with the

day after the notice was given. If the full amount remains unpaid, under Schedule 4 of the

Protection of Freedoms Act 2012 (‘the Act’), Euro Car Parks have the right subject of the Act

to recover from the keeper of the vehicle at the time it was parked so much of that amount

which remains unpaid.

• As you have not provided a UK serviceable address, liability has been transferred back to you

as the Registered Keeper.

The parking charge notice has been issued correctly and remains payable.

Please use one of the following options below to make payment for the amount of £60.00:

Looks to me like they are just trying to get the money out of me. I'll be honest I haven't yet requested the CCTV from the petrol station or sent a SAR because the way the manager argued with me last time over his broken car wash made me not want to see him again. Also, it feels like I am having to put in a lot of effort to defend myself from this nonsense. 

I will now complain to the station and send the SAR. Is it fine for me to go on and appeal to POPLA before doing those two things? The internal appeal rejection was issued on the 1st November 2024.

LDast

Just go through the motions... POPLA is likely to be a waste of time. Ignore the debt collectors and wait for your claim form to arrive. Defend as per the template. It really doesn't matter what you put in as your para #3 to be honest. In due course, after a few months they will discontinue.

If you don't believe us, just have a read of this thread, where you will see your username in lights too:

DCB LEGAL RECORD OF PRIVATE PARKING COURT CLAIM DISCONTINUATIONS