Possible Scam?

GrumpyDil

noitsnotme said:

Brunothecatsmum said:

Point 1: I know Customs Clearance Ltd are a real company.. but why in received email does address include ccllhr.com (what does that stand for?!)

ccllhr.com is their website domain so that is also what they use for their email addresses.  Not sure what the 'lhr' bit stands for but they have obviously gone for a shorter domain name than eg. customsclearanceltd.com.  Nothing unusual or suspicious about that at all.

Slightly off topic but I'm going to guess lhr stands for London Heathrow  as they are near Heathrow. 

Brunothecatsmum

As suggested, I emailed ccllhr, quoting suspicious email address. Postmaster said it wasnt delivered as was filtered by their spam filter. I also used their online contact form which said error when I pressed send. Now Im even more suspicious!!

RumRat

LHR = London Heathrow......They are based there on Radius park

GDB2222

I’m astonished to find a thread titled “possible scam” that might not be! 

TimeLord1

Just look for a lack of your name, spelling errors and if it's in junk or spam, it's for a reason. Block and Report it.

Johnmcl7

born_again said:

[Deleted User] said:

It’s a scam. You have the item already.

Genuine customs fees are paid prior to delivery, and would be paid, by you, via Parcelforce, after they had sent you an invoice. All depending on the cost of the item, that is: https://www.gov.uk/goods-sent-from-abroad/tax-and-duty

Customs fees are not collected via a random, likely fake, ltd. company, sending requests from a random email address. That email arrived in your spam folder for a reason—it’s b.s.

Sadly not all the time. Often posts in consumer section where courier has sent bill after delivery for duty & other charges.

OP needs to look at the T/C on the retailer site, as some EU retailer will pay the duty due & then bill customer.

So Op might like to ask retailer about this.

https://www.ccllhr.com/frequently-asked-questions

I can confirm I've been billed for customs fees after delivery which can be annoying when I think I've got way with not being charged them.