UKPC Online Appeal Not Working - DCBL Chaser

DG88

Hi all

I received a PCN from UKPC - as the registered keeper of a vehicle - dated 28/8/24 regarding an alleged breach of parking conditions on 25/8/24. 

I attempted to submit an appeal, having read the Newbie FAQs, but the website would not accept the appeal citing the appeal exceeded their character limit (it did not).

I have screenshots of this as evidence.

Anyway, I then sent an email dated 19/09/24 to UKPC Complaints to inform them that I have been prevented from submitting an online appeal. 

I received delivery confirmation report for the email and the auto confirmation email from UKPC saying they will reply within 28 days. No reply received yet, but I have in the meantime received a letter from DCBL on their behalf chasing for £170.

My questions are:

1. Should I continue to pursue UKPC for the opportunity to appeal and follow the POPLA appeal route after? Or

2. Should I write to DCBL letting them know UKPC have failed to provide me with an opportunity to appeal due to their faulty website? Or

3. Say/write nothing and deal with any claim brought by DCBL that will hopefully fizzle out with a discontinuance?


My concern is that if it follows through to County Court will a Judge have expected me to have done more than simply send one email complaining about the lack of process?

Thanks to everyone who takes the time to help others and contribute their own free time in making this forum a place that helps ordinary people defend themselves against these theives. 

Coupon-mad

My concern is that if it follows through to County Court will a Judge have expected me to have done more than simply send one email complaining about the lack of process?

No because - as you say - it will fizzle out with a discontinuance and no Judge will hear it.