📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Is EDF energy hub down?

Options
Gobsh
Gobsh Posts: 220 Forumite
100 Posts Third Anniversary Photogenic
edited 3 October 2024 at 2:03PM in Energy
Is EDF energy hub down?

We switched to EDF EV tariff from Oct 1 and now I notice the energy hub is down. Or is it just me?
I also notice that my quote for off peak unit was 11.65p, but my new tariff says 13.77p

Comments

  • deepindebtor
    deepindebtor Posts: 140 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    I cant get access to my account. I think they have IT problems at the moment, probably fixed after the weekend. Remember prices changed on Oct 1 due to the energy cap changing so prices went up. You quote would’ve been based on the previous prices which were in effect when you were quoted.
  • martins3210
    martins3210 Posts: 1 Newbie
    Second Anniversary First Post
    Mine disappeared recently, coincidentally after I switched to an EV dual tariff. After much communication with the Helpdesk I could escalate it, but the last email suggested that the issue isn't resolvable at this point!
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.1K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244.1K Work, Benefits & Business
  • 599K Mortgages, Homes & Bills
  • 177K Life & Family
  • 257.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture