Missing cheque

Taking me months to receive a refund from 02, paid cheque in at the post office now missing, so annoying but who takes responsibility? . Unlikely for o2 re-issue as they said they have sent cheque prior to this one that I actually got to pay in . It’s obviously a very common occurrence looking through the threads on here !! . Note to self don’t use post office 😡

Comments

  • DullGreyGuy
    DullGreyGuy Posts: 17,608 Forumite
    10,000 Posts Second Anniversary Name Dropper
    Use your banking app to deposit cheques then if something goes wrong you still have the physical cheque to try again etc. 

    O2 will reissue another cheque and cancel the original, just be aware that if the lost cheque does resurface and it bounces you may have charges to pay so give it a reasonable time before declaring it lost. 
  • Shakin_Steve
    Shakin_Steve Posts: 2,812 Forumite
    Ninth Anniversary 1,000 Posts Photogenic Name Dropper
    I can't believe these companies are still issuing cheques. Seems very outdated.
    I came into this world with nothing and I've got most of it left.
  • Hoenir
    Hoenir Posts: 6,864 Forumite
    1,000 Posts First Anniversary Name Dropper
    How was the cheque deposited and when? 
  • Rob5342
    Rob5342 Posts: 2,363 Forumite
    1,000 Posts Third Anniversary Name Dropper
    Pay it in via the app next time so it doesn't get lost, it will save all the hassle of messing around going to the post office too. 
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