Byron doorbell plug in reset problem

Topher

Hi, help or advice needed pleas. I have a Byron 22324 UK Byron plug in door bell system (NOT VIDEO JUST CHIMES) comprising of a bell push unit stuck to the door outside, a plug in chimer and a second portable battery powered chimer which we have on the landing so we can hear either of the chimer units from anywhere in the house. I recently moved the plug in unit to another plug socket in the same room it had been in for six months and it ceased to work. The portable unit still works. Originally the set up had been a bit quirky to set up, but we managed to follow the instructions eventually and set it all up. I’ve tried following the reset instructions (pretty much unplug then plug back in again & listen for the short chime on the plug in unit) but the plug in unit doesn’t chime. I’ve tried removing all the batteries and putting them back in, in order. (Push button unit first, then plug in then listen for chime = doesn't happen), I’ve also tried dong them all out of the order in the instructions. The mobile unit continues to work just fine, but I can’t get the plug in unit to ring.  The set is only six months old and worked fine until I moved the plug in unit. (I’ve tried it back in its original location and still doesn’t work). All the batteries are proven to be working. Any people with experience of this know of a solution? 

victor2

Topher said:

Hi, help or advice needed pleas. I have a Byron 22324 UK Byron plug in door bell system (NOT VIDEO JUST CHIMES) comprising of a bell push unit stuck to the door outside, a plug in chimer and a second portable battery powered chimer which we have on the landing so we can hear either of the chimer units from anywhere in the house. I recently moved the plug in unit to another plug socket in the same room it had been in for six months and it ceased to work. The portable unit still works. Originally the set up had been a bit quirky to set up, but we managed to follow the instructions eventually and set it all up. I’ve tried following the reset instructions (pretty much unplug then plug back in again & listen for the short chime on the plug in unit) but the plug in unit doesn’t chime. I’ve tried removing all the batteries and putting them back in, in order. (Push button unit first, then plug in then listen for chime = doesn't happen), I’ve also tried dong them all out of the order in the instructions. The mobile unit continues to work just fine, but I can’t get the plug in unit to ring.  The set is only six months old and worked fine until I moved the plug in unit. (I’ve tried it back in its original location and still doesn’t work). All the batteries are proven to be working. Any people with experience of this know of a solution? 

Sadly, they don't last that long IME. I had two work and eventually die on me after a few years. Just use a cheapo battery operated unit now which has been OK for over 4 years. You realise the bell push battery needs replacing when you see somebody standing at the door and didn't hear the ring, because it didn't!

You can pick up units for under £20 with two ringers. Not sure if they are sold with one plug-in and one battery though, but unless you have lots of callers, the batteries last for many months, must be at least a year since I changed mine.

David6ww

I have an existing Byron set of bell push, mains chime and separate battery unit. Just ordered a Byron portable wireless doorbell set because I think I need a new bell push. New unit works ok but does not trigger the existing mains and battery powered chime units despite being the same frequency, 433.92MHz. Help! The Support link on Amazon website does not work and neither does the website address on the box chbyron.eu.

Ectophile

https://forums.moneysavingexpert.com/discussion/comment/82153636#Comment_82153636

They will be coded in the factory, so that there is only a low chance of your bell push setting off the neighbour's door chime. The signal from the bell push contains a code number that only the receivers that came with it will recognise.

If you're into electronics, you could try dismantling the receivers and see if there's any obvious way to set the code, perhaps a series of jumpers on the board. But there's always the possibility that it was programmed into the chip at the factory.

victor2

https://forums.moneysavingexpert.com/discussion/comment/82153636#Comment_82153636

Tell us the model of the doorbell or Google it for instructions on pairing with the bell push. It may well be factory set as the previous post, or it could require linking to the button. Did you buy the same model bell push, or just any other Byron model?

David6ww

Thank you Victor2 and Ectophile. I have decided to cut my losses and return the new set. Cleaning up contacts has the bell push working at present but for how long? Any replacement needs to be a system with all new repeater units then. Waste.

Slinky

We found we couldn't pair the new doorbell with the working parts of the old one. There was some sort of guarantee IIRC but you couldn't actually register on the website quoted on the paperwork. We have the second set, but won't buy another Byron system when it packs up.