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Octopus support when loosing WFA

luvchocolate
luvchocolate Posts: 3,476 Forumite
Part of the Furniture 1,000 Posts Name Dropper Home Insurance Hacker!
in Energy
I contacted Octopus 10 days ago when I saw they were helping people loosing WFA 
They rang me on Wednesday this week and went through my income and expenditure took about 25 mins 

I was told a decision would be made within the week 

Today I received an email advising I had been awarded and credited to my account £100 plus a 6 month holiday on daily standing charges. 

I am amazed and delighted

Comments

  • HillStreetBlues
    HillStreetBlues Posts: 6,465 Forumite
    1,000 Posts Third Anniversary Homepage Hero Photogenic
    Did they ask about savings? or was it just about income?
    Let's Be Careful Out There
  • luvchocolate
    luvchocolate Posts: 3,476 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Home Insurance Hacker!
    HillStreetBlues said:
    Did they ask about savings? or was it just about income?
    Just income didn't ask about savings but I declared a small amount of housing benefit  so maybe that was why 
  • northernstar007
    northernstar007 Posts: 1,087 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    just hope people dont abuse it and goes to the people that really do need it
    and well done octopus
  • EssexHebridean
    EssexHebridean Posts: 25,647 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    More information here: https://octopus.energy/blog/covering-winter-fuel-payments/
    🎉 MORTGAGE FREE (First time!) 30/09/2016 🎉 And now we go again…New mortgage taken 01/09/23 🏡
    Balance as at 01/09/23 = £115,000.00 Balance as at 31/12/23 = £112,000.00
    Balance as at 31/08/24 = £105,400.00 Balance as at 31/12/24 = £102,500.00
    £100k barrier broken 1/4/25
    Balance as at 31/08/25 = £ 95,450.00. Balance as at 31/12/25 = £ 91,100.00
    SOA CALCULATOR (for DFW newbies): SOA Calculator
    she/her
  • luvchocolate
    luvchocolate Posts: 3,476 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Home Insurance Hacker!
    edited 8 October 2024 at 8:16PM
    After loosing the WFA octopus emailed about benefit checks,  I know I'm not eligible for pension credit due to small works pension. 

    I completed their income and expenditure over the phone. 

    10 days later my account has been credited with £100 and shortly a 6 month standing charge holiday. 

    Amazed and delighted 
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