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Octopus support when loosing WFA
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luvchocolate
Posts: 3,389 Forumite
in Energy
I contacted Octopus 10 days ago when I saw they were helping people loosing WFA
They rang me on Wednesday this week and went through my income and expenditure took about 25 mins
I was told a decision would be made within the week
Today I received an email advising I had been awarded and credited to my account £100 plus a 6 month holiday on daily standing charges.
I am amazed and delighted
They rang me on Wednesday this week and went through my income and expenditure took about 25 mins
I was told a decision would be made within the week
Today I received an email advising I had been awarded and credited to my account £100 plus a 6 month holiday on daily standing charges.
I am amazed and delighted
16
Comments
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Did they ask about savings? or was it just about income?
Let's Be Careful Out There0 -
Just income didn't ask about savings but I declared a small amount of housing benefit so maybe that was whyHillStreetBlues said:Did they ask about savings? or was it just about income?2 -
just hope people dont abuse it and goes to the people that really do need it
and well done octopus4 -
More information here: https://octopus.energy/blog/covering-winter-fuel-payments/🎉 MORTGAGE FREE (First time!) 30/09/2016 🎉 And now we go again…New mortgage taken 01/09/23 🏡
Balance as at 01/09/23 = £115,000.00 Balance as at 31/12/23 = £112,000.00
Balance as at 31/08/24 = £105,400.00 Balance as at 31/12/24 = £102,500.00
£100k barrier broken 1/4/25SOA CALCULATOR (for DFW newbies): SOA Calculatorshe/her1 -
After loosing the WFA octopus emailed about benefit checks, I know I'm not eligible for pension credit due to small works pension.
I completed their income and expenditure over the phone.
10 days later my account has been credited with £100 and shortly a 6 month standing charge holiday.
Amazed and delighted0
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