Car insurance after write-off

Broggs268

I was involved in a car accident which was not my fault but my car was written off.  I have been paid out as a settlement (less excess) at the value of the car and was given 30 days to find another car.  My insurers cancelled my insurance as I hadn't been able to find a replacement for the money I had been awarded.  Now that my insurance is cancelled they are chasing me for the remainder of my debt with them that was on direct debit.  I have to say I feel really hard done by considering none of this was my fault and would welcome any advice.

Ayr_Rage

As you haven't replaced the vehicle in the required timescale then the full premium is due so you'll just have to pay it as a lump sum.

DullGreyGuy

Did you keep them informed on your vehicle search? Did you ask if you could have more time before they ended the policy?

400ixl

If it was a non fault accident, why have you paid your excess? Or at least why hasn't it been refunded? Sounds like it has not been fully settled yet with the 3rd party and deemed at fault until then.

The full policy price is due as you have made a claim against the policy, although if a true non fault that could be questioned.

Have you confirmed it is registered as a non fault accident?

dunstonh

Now that my insurance is cancelled they are chasing me for the remainder of my debt with them that was on direct debit.  I have to say I feel really hard done by considering none of this was my fault and would welcome any advice.

Car insurance is an annual contract.    By paying monthly you effectively took out a loan to pay it.   

If the policy pays out, the policy has done its job and no refund is due.  Most insurers will roll it over to the new vehicle.  Many will allow a reinstatement if done within a certain period but it wont be kept open forever.   The 30 day thing may have just been an incentive to hurry up rather than a hard limit.

 I have been paid out as a settlement (less excess) at the value of the car and was given 30 days to find another car. 

If its not your fault, you should get the excess back. Have you claimed this, along with out of pocket expenses?

Broggs268

I can claim the excess back but i’m just wondering why they’re suddenly threatening debt collectors. I did ask for longer to find another car but they said they couldn’t I could just always come back to them. I’m just going to end up paying for two policies when I can eventually source a vehicle with the money I got! Thanks all.