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Can This Be Trusted?

Hi All, just a quick question to get consensus.

Verbally spoke to a rep at Spring Parking who sounded (and I want to believe is) genuine in what they were saying to me.

Long story short, after I went in a little angry and all guns blazing I explained my scenario (paid for initial parking, but couldn't extend via my phone as the signal at the country park was abysmal and I ended up overstaying by around 30 mins).

A few prior attempts had been made to get my reg to which I declined. At the end following my explanation they said "give me your reg and I'll cancel it now"

So quite simply, can that be trusted? Is it in some way binding? Or is it just a way to get me to enter into more detailed correspondence with them?

Any thoughts? Cheers.

Comments

  • Brie
    Brie Posts: 14,970 Ambassador
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    Well the law of averages suggests that some of them have to be warm hearted humans.  

    Did you get their name and the number called and time?  Just in case I'm wrong.
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  • LDast
    LDast Posts: 2,496 Forumite
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    Whilst you didn't "go all the way" with this person, did you blab the identity of the driver?
  • Grizebeck
    Grizebeck Posts: 3,967 Forumite
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    Check on their website 
  • Brie said:
    Well the law of averages suggests that some of them have to be warm hearted humans.  

    Did you get their name and the number called and time?  Just in case I'm wrong.
    I did catch the name yeah and then there's the number and time within my phone.

    Haven't actually taken it any further as of yet, mainly because of my scepticism  :D
  • LDast said:
    Whilst you didn't "go all the way" with this person, did you blab the identity of the driver?
    I did to be fair, yeah. As in my initial anger I said I'd just make out it was an imaginary person driving because I didn't think they'd play fairly.

    So yeah, they know it was me, but then made this apparently genuine offer after hearing my reasoning...
  • Coupon-mad
    Coupon-mad Posts: 153,572 Forumite
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    Give them your reg.  Record the call.
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