Updraft sold account to Perch capital but never issued default notice or default

Hi, wonder if anyone can shed some light on a development in one of my lenders that I’ve been trying to get a default on.


I stopped paying 2 Updraft accounts my regular monthly payments back in March (on advice from the forums on how to manage my debts that I can no longer pay).  After a few months of hassle from Updraft they passed my account over to ACI for collections, I kept ignoring these too whilst waiting for the default.


Then this past week I got an email from ACI telling me that Updraft has sold my account to Perch capital and now the debt is 10k (much lower than original), and that ACI is still managing the collections of the debt. Also the email said ‘As you know’, implying that I was somehow foretold about this but I wasn’t. Also all credit reports across all the agencies (updraft only on transunion) show that the debt is delinquent and not defaulted.


My question is can they sell the account without issuing a notice of default or a default? My updraft account on the app shows the balances as zero now. Have they followed procedure? 


All advice much appreciated, thanks in advance.

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Comments

  • ldn83
    ldn83 Posts: 42 Forumite
    10 Posts Name Dropper
    This is the email I received
  • RAS
    RAS Posts: 34,961 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I'd be inclined to ignore ACI in the short-term as Perch may not yet have written to you or updated the credit records.

    Mean-time perhaps a SAR request to Updraft might produce some evidence?
    If you've have not made a mistake, you've made nothing
  • ldn83
    ldn83 Posts: 42 Forumite
    10 Posts Name Dropper
    ACI have said that they are managing the account for Perch now, seems very suspect all this..
  • ManyWays
    ManyWays Posts: 1,054 Forumite
    1,000 Posts Fifth Anniversary Name Dropper
    How large was the loan at the start and how much had you paid Updraft before you stopped paying? I am wondering where the 10k number came from. 

    You can complain to Updraft that they should have added a default date when you were 3-6 months in arrears. Perch will then have to use that default date.   
  • ldn83
    ldn83 Posts: 42 Forumite
    10 Posts Name Dropper
    edited 26 September 2024 at 7:13PM
    ManyWays said:
    How large was the loan at the start and how much had you paid Updraft before you stopped paying? I am wondering where the 10k number came from. 

    You can complain to Updraft that they should have added a default date when you were 3-6 months in arrears. Perch will then have to use that default date.   
    Approx 8k on one and 7k on the other. Do you think Perch capital bought the total debt at a discount? Question is without a default the debt is unenforceable and no legal action can be brought can it? Want to start paying this back but this whole question of what’s going with the default is puzzling.
  • ManyWays
    ManyWays Posts: 1,054 Forumite
    1,000 Posts Fifth Anniversary Name Dropper
    Question is without a default the debt is unenforceable and no legal action can be brought can it? 
    Why do you think that? It is unusual for a loan that doesn't have payment arrangement to be sold without a default, but not sure why it would be unenficeable. 
  • Hi
    This is really odd but the exact same thing has happened to me. I have also been ignoring waiting on a default. Been chased by ACI but been ignoring as no default. Now received a letter yesterday saying that debt has been sold to perch and ACI will collect. I have 2 loans with updraft. This letter was only received for 1 loan  of £5658. But still no defaults reported. 
    Also received another letter today from ACI demanding over 12000 k which is the total of both loans . Not sure if they can lump them together either. 
    Debts Jan 2024 : £105000!!eek!!
    Debts Sept 2024 : £81000
    Debts Oct 2024: £73600 


  • ldn83
    ldn83 Posts: 42 Forumite
    10 Posts Name Dropper
    ManyWays said:
    Question is without a default the debt is unenforceable and no legal action can be brought can it? 
    Why do you think that? It is unusual for a loan that doesn't have payment arrangement to be sold without a default, but not sure why it would be unenficeable. 
    It’s very unusual for a debt to be sold without default. Also they have to notify you if they plan to do so and they definitely haven’t. As it’s an unsecured debt, there has to be a default before anything can be pursued through the courts.
    Hi
    This is really odd but the exact same thing has happened to me. I have also been ignoring waiting on a default. Been chased by ACI but been ignoring as no default. Now received a letter yesterday saying that debt has been sold to perch and ACI will collect. I have 2 loans with updraft. This letter was only received for 1 loan  of £5658. But still no defaults reported. 
    Also received another letter today from ACI demanding over 12000 k which is the total of both loans . Not sure if they can lump them together either. 
    Updraft in my experience seem quite sloppy in their conduct, for example they didnt report my first loan with them to any credit agency for almost 2 years which allowed me to get more loans which I shouldn’t have been able to get, seems them being a fintech startup without the checks and balances of a regular financial institution is quite telling.
  • ManyWays
    ManyWays Posts: 1,054 Forumite
    1,000 Posts Fifth Anniversary Name Dropper
    It's just temporarily unenforceable until a Default Notice is issued. 

    One option to look at is an affordability complaint to Updraft, tell ACI you are disputing the debt with Updraft, and in the complaint also ask Updraft to add a default to your credit record. 
  • sourcrates
    sourcrates Posts: 31,100 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    People wrongly assume debts cannot change hands without first being defaulted, that is simply not the case.

    Debts can be bought and sold as a going concern, at any time, perfectly legitimately and without any need to default.

    The only thing a lender cannot do without first defaulting you is start legal action.

    All else remains the same, all that has happened is the lender has changed, nothing more, all the terms and conditions of the original loan remain the same. I assume they are still charging you interest?
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