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Opos emails non existent debt

2

Comments

  • Ergates
    Ergates Posts: 3,195 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Good result.
  • Hi all, over the past couple of weeks I've been getting emails and texts from a company called opos, who in turn say they are representing a company called intrum. I've never heard of either of these companies.
    They say that it's regarding a debt "in relation to a Halifax credit card".
    I've never had a bank account nor a credit card with the Halifax. I've never had any involvement with the Halifax.
    I do not have, nor have I ever had, any outstanding "debts" beyond the usual everyday mortgage, car finance, mobile phone etc. My credit reference can confirm this, it's impeccable (and I'm actually quite proud of that).
    I have done a little research on opos ltd, with less than favourable results.
    I initially thought it was a phishing scam but they have my email address, mobile number and home address. I'm now thinking, has my identity been cloned? (Due to me never having any involvement with Halifax) and it's possible that someone has had a credit card in my name maybe?
    Where / to whom can I complain about this company as they seem to be prolific with regards to harassing people and it grinds my gears that they get away with it.
    I also received several emails and letters from opos. I logged in to their ‘portal’ and saw it was for a mobile contract called ‘everything everywhere’ or something like that. When they noticed I had logged on they contacted me immediately saying I had logged on and needed to pay. So I went on my credit report and screenshot that I only have had a contract with ‘3’ from 2009 to 2023 then with Lebara immediately after that. I sent them an email saying I never had such a contract and to send me evidence. They haven’t replied! I also kept getting letters and phone calls from another company called ACI claiming that I owed money to Capital One from 2004! I had paid off my Capital One Account in 2010. When they tried to ring me I told them firmly that I had paid that off and that you know as well as I do that after 6 years the debt goes anyway and to stop harassing me. They have stopped. 
  • born_again
    born_again Posts: 21,450 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    nadkinjad said:
    Hi all, over the past couple of weeks I've been getting emails and texts from a company called opos, who in turn say they are representing a company called intrum. I've never heard of either of these companies.
    They say that it's regarding a debt "in relation to a Halifax credit card".
    I've never had a bank account nor a credit card with the Halifax. I've never had any involvement with the Halifax.
    I do not have, nor have I ever had, any outstanding "debts" beyond the usual everyday mortgage, car finance, mobile phone etc. My credit reference can confirm this, it's impeccable (and I'm actually quite proud of that).
    I have done a little research on opos ltd, with less than favourable results.
    I initially thought it was a phishing scam but they have my email address, mobile number and home address. I'm now thinking, has my identity been cloned? (Due to me never having any involvement with Halifax) and it's possible that someone has had a credit card in my name maybe?
    Where / to whom can I complain about this company as they seem to be prolific with regards to harassing people and it grinds my gears that they get away with it.
    I also received several emails and letters from opos. I logged in to their ‘portal’ and saw it was for a mobile contract called ‘everything everywhere’ or something like that. When they noticed I had logged on they contacted me immediately saying I had logged on and needed to pay. So I went on my credit report and screenshot that I only have had a contract with ‘3’ from 2009 to 2023 then with Lebara immediately after that. I sent them an email saying I never had such a contract and to send me evidence. They haven’t replied! I also kept getting letters and phone calls from another company called ACI claiming that I owed money to Capital One from 2004! I had paid off my Capital One Account in 2010. When they tried to ring me I told them firmly that I had paid that off and that you know as well as I do that after 6 years the debt goes anyway and to stop harassing me. They have stopped. 
    The debt is still there. It is just they can not take you to court on the debt. Although some debts are never statute bared.
    Life in the slow lane
  • nadkinjad said:
    Hi all, over the past couple of weeks I've been getting emails and texts from a company called opos, who in turn say they are representing a company called intrum. I've never heard of either of these companies.
    They say that it's regarding a debt "in relation to a Halifax credit card".
    I've never had a bank account nor a credit card with the Halifax. I've never had any involvement with the Halifax.
    I do not have, nor have I ever had, any outstanding "debts" beyond the usual everyday mortgage, car finance, mobile phone etc. My credit reference can confirm this, it's impeccable (and I'm actually quite proud of that).
    I have done a little research on opos ltd, with less than favourable results.
    I initially thought it was a phishing scam but they have my email address, mobile number and home address. I'm now thinking, has my identity been cloned? (Due to me never having any involvement with Halifax) and it's possible that someone has had a credit card in my name maybe?
    Where / to whom can I complain about this company as they seem to be prolific with regards to harassing people and it grinds my gears that they get away with it.
    I also received several emails and letters from opos. I logged in to their ‘portal’ and saw it was for a mobile contract called ‘everything everywhere’ or something like that. When they noticed I had logged on they contacted me immediately saying I had logged on and needed to pay. So I went on my credit report and screenshot that I only have had a contract with ‘3’ from 2009 to 2023 then with Lebara immediately after that. I sent them an email saying I never had such a contract and to send me evidence. They haven’t replied! I also kept getting letters and phone calls from another company called ACI claiming that I owed money to Capital One from 2004! I had paid off my Capital One Account in 2010. When they tried to ring me I told them firmly that I had paid that off and that you know as well as I do that after 6 years the debt goes anyway and to stop harassing me. They have stopped. 
    The debt is still there. It is just they can not take you to court on the debt. Although some debts are never statute bared.
    nadkinjad said:
    Hi all, over the past couple of weeks I've been getting emails and texts from a company called opos, who in turn say they are representing a company called intrum. I've never heard of either of these companies.
    They say that it's regarding a debt "in relation to a Halifax credit card".
    I've never had a bank account nor a credit card with the Halifax. I've never had any involvement with the Halifax.
    I do not have, nor have I ever had, any outstanding "debts" beyond the usual everyday mortgage, car finance, mobile phone etc. My credit reference can confirm this, it's impeccable (and I'm actually quite proud of that).
    I have done a little research on opos ltd, with less than favourable results.
    I initially thought it was a phishing scam but they have my email address, mobile number and home address. I'm now thinking, has my identity been cloned? (Due to me never having any involvement with Halifax) and it's possible that someone has had a credit card in my name maybe?
    Where / to whom can I complain about this company as they seem to be prolific with regards to harassing people and it grinds my gears that they get away with it.
    I also received several emails and letters from opos. I logged in to their ‘portal’ and saw it was for a mobile contract called ‘everything everywhere’ or something like that. When they noticed I had logged on they contacted me immediately saying I had logged on and needed to pay. So I went on my credit report and screenshot that I only have had a contract with ‘3’ from 2009 to 2023 then with Lebara immediately after that. I sent them an email saying I never had such a contract and to send me evidence. They haven’t replied! I also kept getting letters and phone calls from another company called ACI claiming that I owed money to Capital One from 2004! I had paid off my Capital One Account in 2010. When they tried to ring me I told them firmly that I had paid that off and that you know as well as I do that after 6 years the debt goes anyway and to stop harassing me. They have stopped. 
    The debt is still there. It is just they can not take you to court on the debt. Although some debts are never statute bared.
    nadkinjad said:
    Hi all, over the past couple of weeks I've been getting emails and texts from a company called opos, who in turn say they are representing a company called intrum. I've never heard of either of these companies.
    They say that it's regarding a debt "in relation to a Halifax credit card".
    I've never had a bank account nor a credit card with the Halifax. I've never had any involvement with the Halifax.
    I do not have, nor have I ever had, any outstanding "debts" beyond the usual everyday mortgage, car finance, mobile phone etc. My credit reference can confirm this, it's impeccable (and I'm actually quite proud of that).
    I have done a little research on opos ltd, with less than favourable results.
    I initially thought it was a phishing scam but they have my email address, mobile number and home address. I'm now thinking, has my identity been cloned? (Due to me never having any involvement with Halifax) and it's possible that someone has had a credit card in my name maybe?
    Where / to whom can I complain about this company as they seem to be prolific with regards to harassing people and it grinds my gears that they get away with it.
    I also received several emails and letters from opos. I logged in to their ‘portal’ and saw it was for a mobile contract called ‘everything everywhere’ or something like that. When they noticed I had logged on they contacted me immediately saying I had logged on and needed to pay. So I went on my credit report and screenshot that I only have had a contract with ‘3’ from 2009 to 2023 then with Lebara immediately after that. I sent them an email saying I never had such a contract and to send me evidence. They haven’t replied! I also kept getting letters and phone calls from another company called ACI claiming that I owed money to Capital One from 2004! I had paid off my Capital One Account in 2010. When they tried to ring me I told them firmly that I had paid that off and that you know as well as I do that after 6 years the debt goes anyway and to stop harassing me. They have stopped. 
    The debt is still there. It is just they can not take you to court on the debt. Although some debts are never statute bared.
    Ah yes that’s what I sort of meant. In fact, the debt doesn’t exist as I paid everything off. 
  • Ectophile
    Ectophile Posts: 8,096 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    I logged in to their ‘portal’ and saw it was for a mobile contract called ‘everything everywhere’ or something like that.


    They are better known by their abbreviation EE, and was formed by the merger of T-Mobile and Orange.  It's now part of the BT group.  So it's a real phone company.

    Whether or not you owe them any money is another matter.

    If it sticks, force it.
    If it breaks, well it wasn't working right anyway.
  • Hey 👋  

    Im also having issues from OPOS having letters and emails saying i owe money but have never used this company or had anything from them via a credit company 
    I've sent 2 x prove it emails and keep getting this back from them ......

    Hello

    Thank you for your email.

    We are contacting you on behalf of one of our clients who have passed us your account to manage on their behalf.

    In accordance with the Data Protection Act 2018, we require these details to be confirmed before we can discuss or disclose any information regarding the account:

    Full Name
    Full Address-including the postcode
    Date of Birth

    You can see on our website that we are fully authorised and regulated by the Financial Conduct Authority where you will find our reference and be able to locate us on the FCA register. You can also see how we process your personal information under The Fair Processing and Privacy Notices.

    If you are uncomfortable confirming these details via email, you can also call us on 0141 428 3990 and our trained agents will be able to assist you further. Otherwise, Im afraid the matter will remain ongoing


    Im at the end of my tether , can anyone advise what to do next as I've noticed any logging in via portal or calling them just makes it worse 🤔 🫤


  • born_again
    born_again Posts: 21,450 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    Hey 👋  

    Im also having issues from OPOS having letters and emails saying i owe money but have never used this company or had anything from them via a credit company 
    I've sent 2 x prove it emails and keep getting this back from them ......

    Hello

    Thank you for your email.

    We are contacting you on behalf of one of our clients who have passed us your account to manage on their behalf.

    In accordance with the Data Protection Act 2018, we require these details to be confirmed before we can discuss or disclose any information regarding the account:

    Full Name
    Full Address-including the postcode
    Date of Birth

    You can see on our website that we are fully authorised and regulated by the Financial Conduct Authority where you will find our reference and be able to locate us on the FCA register. You can also see how we process your personal information under The Fair Processing and Privacy Notices.

    If you are uncomfortable confirming these details via email, you can also call us on 0141 428 3990 and our trained agents will be able to assist you further. Otherwise, Im afraid the matter will remain ongoing


    Im at the end of my tether , can anyone advise what to do next as I've noticed any logging in via portal or calling them just makes it worse 🤔 🫤


    Just ignore till you get anything that mentions court action date.
    Life in the slow lane
  • michael1234
    michael1234 Posts: 733 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Hey 👋  

    Im also having issues from OPOS having letters and emails saying i owe money but have never used this company or had anything from them via a credit company 
    I've sent 2 x prove it emails and keep getting this back from them ......

    Hello

    Thank you for your email.

    We are contacting you on behalf of one of our clients who have passed us your account to manage on their behalf.

    In accordance with the Data Protection Act 2018, we require these details to be confirmed before we can discuss or disclose any information regarding the account:

    Full Name
    Full Address-including the postcode
    Date of Birth

    You can see on our website that we are fully authorised and regulated by the Financial Conduct Authority where you will find our reference and be able to locate us on the FCA register. You can also see how we process your personal information under The Fair Processing and Privacy Notices.

    If you are uncomfortable confirming these details via email, you can also call us on 0141 428 3990 and our trained agents will be able to assist you further. Otherwise, Im afraid the matter will remain ongoing


    Im at the end of my tether , can anyone advise what to do next as I've noticed any logging in via portal or calling them just makes it worse 🤔 🫤


    Just ignore till you get anything that mentions court action date.
    And what then ?
  • born_again
    born_again Posts: 21,450 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    Hey 👋  

    Im also having issues from OPOS having letters and emails saying i owe money but have never used this company or had anything from them via a credit company 
    I've sent 2 x prove it emails and keep getting this back from them ......

    Hello

    Thank you for your email.

    We are contacting you on behalf of one of our clients who have passed us your account to manage on their behalf.

    In accordance with the Data Protection Act 2018, we require these details to be confirmed before we can discuss or disclose any information regarding the account:

    Full Name
    Full Address-including the postcode
    Date of Birth

    You can see on our website that we are fully authorised and regulated by the Financial Conduct Authority where you will find our reference and be able to locate us on the FCA register. You can also see how we process your personal information under The Fair Processing and Privacy Notices.

    If you are uncomfortable confirming these details via email, you can also call us on 0141 428 3990 and our trained agents will be able to assist you further. Otherwise, Im afraid the matter will remain ongoing


    Im at the end of my tether , can anyone advise what to do next as I've noticed any logging in via portal or calling them just makes it worse 🤔 🫤


    Just ignore till you get anything that mentions court action date.
    And what then ?
    Ask in Debt free section where they are well versed in this problems.
    Life in the slow lane
  • Hey 👋  

    Im also having issues from OPOS having letters and emails saying i owe money but have never used this company or had anything from them via a credit company 
    I've sent 2 x prove it emails and keep getting this back from them ......

    Hello

    Thank you for your email.

    We are contacting you on behalf of one of our clients who have passed us your account to manage on their behalf.

    In accordance with the Data Protection Act 2018, we require these details to be confirmed before we can discuss or disclose any information regarding the account:

    Full Name
    Full Address-including the postcode
    Date of Birth

    You can see on our website that we are fully authorised and regulated by the Financial Conduct Authority where you will find our reference and be able to locate us on the FCA register. You can also see how we process your personal information under The Fair Processing and Privacy Notices.

    If you are uncomfortable confirming these details via email, you can also call us on 0141 428 3990 and our trained agents will be able to assist you further. Otherwise, Im afraid the matter will remain ongoing


    Im at the end of my tether , can anyone advise what to do next as I've noticed any logging in via portal or calling them just makes it worse 🤔 🫤


    Just ignore till you get anything that mentions court action date.
    And what then ?
    Ask in Debt free section where they are well versed in this problems.
    Hey many thanks 🙏 im new at this would it be the debt free forum I need to post ? I can see one called debt free diaries 😬🤔 , sorry 🫤
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