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What are the odds of me getting a refund for the difference...

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...from the items I brought pre-sale? I brought a couple items on the 26th, and now on the 30th, the sale is on; with both items marked down! :mad:

The company in question is chemical-records.co.uk

:confused:

:o
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Comments

  • DaisyFlower
    DaisyFlower Posts: 2,677 Forumite
    If the price had gone up 4 days later would you have contacted them and paid the difference?

    Unless they have a price drop policy, like Amazon, then I wouldnt expect them to refund the difference.
  • If the price had gone up 4 days later would you have contacted them and paid the difference?

    Unless they have a price drop policy, like Amazon, then I wouldnt expect them to refund the difference.

    What kind of twisted logic is that?!

    It's the consumer who should rightfully ask for a refund should companies jack their prices up soon after a purchase (4 to 7 days is soon!). In the real world, if an item is priced up after the purchase (excluding pricing errors), consumers aren't expected to pay the difference.

    I hope this helps :beer:
  • MarkyMarkD
    MarkyMarkD Posts: 9,912 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Eh?

    It wasn't twisted logic at all.

    Daisy's quite right. You agreed to pay the higher price, so you are stuck with it. Just the same way, if they'd sold it to you at a lower price, and then increased the price, they would be stuck with it.

    You have no chance at all of getting a refund of the difference, and nor should you UNLESS they have a stated price drop policy.

    Why ask the question if the only acceptable answer is "yes"?
  • MarkyMarkD wrote: »
    Eh?

    It wasn't twisted logic at all.

    Daisy's quite right. You agreed to pay the higher price, so you are stuck with it. Just the same way, if they'd sold it to you at a lower price, and then increased the price, they would be stuck with it.

    You have no chance at all of getting a refund of the difference, and nor should you UNLESS they have a stated price drop policy.

    Why ask the question if the only acceptable answer is "yes"?

    Whats unacceptable is Dasiy's flawed logic regarding customers paying the diffference should companies hike their prices.

    Who said the only acceptable answer is yes. There's ''no'' as well :money:
  • ethansmum
    ethansmum Posts: 1,780 Forumite
    Its not flawed at all- shes making a point.

    I doubt very much you'll get the difference, but its worth asking I suppose.
    July Win: Nokia 5800
  • sco0ter
    sco0ter Posts: 2,476 Forumite
    Doubt it very much

    4.1The price of the Goods shall be the Seller’s quoted price. All quoted prices are valid for 4 days only, after which time they may be altered by the Seller without giving notice to the Buyer (save where a legally binding Contract has been formed between the Seller and the Buyer within the 4 day period). The Seller reserves the right to increase prices due to factors outside the control of the Seller. In the event of an increase, the Buyer shall have the right to cancel the order within seven working days of notice of such an increase.


    looks like they can change the price like they want and no sign of a price guarantee and only able to cancell if the price goes up before your order has been delivered
  • MarkyMarkD
    MarkyMarkD Posts: 9,912 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Whats unacceptable is Dasiy's flawed logic regarding customers paying the diffference should companies hike their prices.
    But her "flawed" logic is the exact same thing as your flawed logic. Which was her point. :rolleyes:
  • MarkyMarkD wrote: »
    But her "flawed" logic is the exact same thing as your flawed logic. Which was her point. :rolleyes:

    Show me evidence of consumers paying the difference when a company increases their price (once again, excluding pricing errors).

    You see, I can name firms paying the difference back to consumers if they reduce the price; amazon et al, but daisy's hypothetical sceanario will never happen.

    Think on :money:
  • Amalea
    Amalea Posts: 256 Forumite
    Her logic isn't flawed. For some reason you just don't seem to get its the same logic as your own.
    Out of my mind. Back in 5 minutes.
  • The way to get a price difference without asking for one:
    Buy the marked down item (if available of course), then return the original item provided it's not been used/returned. Ofcourse even if you have used it, both items are no doubt fungible, so return the one bought at the marked down price with your original receipt. There's a moral dilemma in there somewhere I'm sure, but if you don't tell anyone else, no one needs to know.:rolleyes::rolleyes::rolleyes:
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