Condenser dryer not drying?

pcxajb

I’ve got a White Knight B96G8W condenser dryer.  The drum heats up but just blows cold air out.  When the cycle has finished the clothes are nice and hot, but sopping still.  

Been working fine for several years - we have it set to expel water into the drain rather than collect in the condenser reservoir.

Any suggestions please?  

Kiran

Have you cleaned out both sets of filters, the normal door one and the one usually at the bottom?

If the filters are clear then remove the drainage pipe and run it and see if any water come out. If nothin comes out its either the pump or a blocked pipe.

pcxajb

Thanks - yes, the filters (door lint) and one on bottom are both clear.  

Sounds like it’s a callout for new pump then rather than something I can fix, many thanks for rapid response!

Kiran

Also, when the dryer is turned on, is the drum actually turning? Probably an obvious one, but the belts do snap and the drum fails to rotate. I'm guessing you have already checked that, but if it is that, the belts are pretty straightforward to replace

pcxajb

Hmmm I don’t think it is turning - if I put it on the ‘blades’ are in the same place…. So is that another issue or potentially my only problem?

daveyjp

To test if its turning put it on empty with a ball in the drum

Kiran

If the drum isn't turning then ignore my first post, it's more than likely the belt. Apologies I should have mentioned that first. Changing the belt on a tumble dryer is a pretty simple task. 

White Knight B96G8W Service Manual (Page 13 of 28) | ManualsLib 

That should be the service manual for the machine so you can see if you want to tackle the job yourself or not

pcxajb

Yep defo not turning, thanks so much for the help.  Now it’s a question whether I think I can replace it myself or not 😊

greyteam1959

pcxajb said:

Yep defo not turning, thanks so much for the help.  Now it’s a question whether I think I can replace it myself or not 😊

Get on YouTube & follow the steps on a video.
You can do it !!!

EssexExile

greyteam1959 said:

pcxajb said:

Yep defo not turning, thanks so much for the help.  Now it’s a question whether I think I can replace it myself or not 😊

Get on YouTube & follow the steps on a video.
You can do it !!!

Assuming it is the belt and not the motor or capacitor or wiring or...

pcxajb

Good news and bad news… the belt had slipped off the pulley so that’s why it wasn’t spinning.  I managed to replace the belt, put everything back together and it was working….  Then after 5 minutes it stopped spinning again.  Assume it’s slipped off the pulley again.  

The pulley was able to move along the drive shaft and back so not sure if maybe it’s the pulley that needed replacing (although I can’t see anywhere that sells one even if this is the issue..).

At least I know what the issue is!

😭