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Tomato energy have you read their terms and conditions?

MP1995
MP1995 Posts: 495 Forumite
100 Posts Name Dropper
edited 23 September at 12:17PM in Energy
I am a notorious non reader of terms and conditions 

But these spring out (my words)

1. You must inform them 10 days before you change supplier 

2. Reserve the right to object to the change of supplier and / or charge you an unspecified amount for loss of profit


Comments

  • la531983
    la531983 Posts: 2,455 Forumite
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    Suspect both terms would break their OFGEM licence,.
  • la531983
    la531983 Posts: 2,455 Forumite
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    You have now edited 30 days down to 10, I see.
  • HillStreetBlues
    HillStreetBlues Posts: 4,738 Forumite
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    edited 23 September at 1:56PM
    Much better to quote the actual T&Cs
    14.11 If You choose to switch suppliers, You must inform Us 30 days before the Supply
    Contract End Date. If You choose to switch suppliers at an earlier stage in the
    Term, You must inform Us as soon as reasonably practicable, and in any event 10
    working days before the date when You intend to switch suppliers. We reserve
    the right to object to such a change. If You change supplier without providing Us
    with advance notice, We reserve the right to object to the change, and/or to
    charge You an early termination fee, representing a sum which is equivalent to a
    reasonable pre-estimate of our loss of profit
    Let's Be Careful Out There
  • la531983
    la531983 Posts: 2,455 Forumite
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    Right so this relates to an exit fee for a fixed rate then, seems fair enough.
  • Gerry1
    Gerry1 Posts: 10,350 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    la531983 said:
    Right so this relates to an exit fee for a fixed rate then, seems fair enough.
    Nope.  There's no obligation to contact Tomato, you can just contact the new provider and they'll drive the process.

  • MP1995
    MP1995 Posts: 495 Forumite
    100 Posts Name Dropper
    la531983 said:
    You have now edited 30 days down to 10, I see.
    Typo corrected as it should be as I got the latest contract off them this morning, not the same as the one on their website strangely.

    We are still considering moving to them it works out for us so it's a way of getting people thoughts on what they can or possible cannot enforce.

    What with the energy usage cap as well just trying to see where we stand.

    Also knowing if we do switch we are probably just adding to others SC for our own gain if tomato energy go bust. But that's more of a moral dilemma 

    I am also guessing their prices go up 1st October so the clock is ticking.
  • la531983
    la531983 Posts: 2,455 Forumite
    1,000 Posts First Anniversary Name Dropper
    Gerry1 said:
    la531983 said:
    Right so this relates to an exit fee for a fixed rate then, seems fair enough.
    Nope.  There's no obligation to contact Tomato, you can just contact the new provider and they'll drive the process.

    Well, yes, but the talk of  termination fees etc in that T and C surely relates to exiting a fixed rate, although needs to say 42 days rather than 30 I believe.
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