E-bay lost purchase history

Grandad99

Trying to contact a seller about wrong item being sent .  Need the purchase history to do this .but  get a message 

"Order not found

Unfortunately, there has been an error retrieving your order. If you need help, visit our

help pages"

Whatever I try needs the purchase history so I need to speak to a live person but can't find how to get to this.

Can anyone provide a link to access a request for a phone call?

Spoonie_Turtle

Do you have the relevant information in an e-mail instead, in case this isn't a glitch?

GabbaGabbaHey

Have you  tried logging out of your eBay account and then logging back in again?