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Excell Parking - Paid 3 Minutes Late at Castle Hill Conisbrough

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Comments

  • RogerW_3
    RogerW_3 Posts: 30 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker
    edited 1 December 2024 at 10:15PM
    Did you have problems with the payment app rejecting your payment card? Others have had that problem.

    If so, then maybe this is your get out of jail free card. I found it yesterday by chance. It only appears for about 1 second after you do a car park locations search before disappearing. Pretty obvious they are trying very hard to make sure very few people see it or know about it. The nature of the technical problem which involves personal data may mean they should be reporting it as a data breach to ICO and all registered app users.

    Also, yesterday the payment app couldn't list any car park locations including Castle Hill, so anyone trying to use it will most probably receive an improperly issued PCN. (I have screenshots if anyone needs)

    Evidences that the payment app is unfit for purpose and you were prevented from paying. Not your fault so parking charge notice issued improperly. Excel must be aware of this payment app problem. They should be cancelling a very large number of improperly issued parking charges.


  •  That message now flashes for a nano-second. Looks like they have deliberately done that to stop people getting a screenshot. That would suggest that Excel are well aware that they will not win a case when that screenshot is presented as defence evidence 

    Also, the app does not work at all anymore as reported by many people in online reviews for the app. 
  • Coupon-mad
    Coupon-mad Posts: 152,019 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
     That message now flashes for a nano-second. Looks like they have deliberately done that to stop people getting a screenshot. That would suggest that Excel are well aware that they will not win a case when that screenshot is presented as defence evidence 

    Also, the app does not work at all anymore as reported by many people in online reviews for the app. 
    I doubt they'll be interested but you could try reporting this scam to Trading Standards.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Car1980
    Car1980 Posts: 1,475 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    3 minutes over is clearly de minimis and any sane judge should be furious at court time being clogged up if such a ridiculous claim was ever made.
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