Comparison Sites think I have an economy 7 meter and I don't

dj_air_eye

Hi
When I moved in my electricity tariff was economy 7 with different rates for day and night. 
I realised this didn't work out cheaper for me but had to have a smart meter installed so I could ask my current supplier Octopus to allow me to use the same rate for my night and day use (I'm on Flexible Octopus)
I want to explore a fixed rate tariff but whenever I go on comparison sites I only get economy 7 type quotes.

How to I fix this?

Thanks

Ildhund

With difficulty, I'm afraid. Most comparison sites go by the Profile class in your MPAN; for Economy 7 customers, this will be 02, regardless of the tariff you're on. It's a long and painful process to have this changed, so most suppliers just won't bother to try. 
You can probably find comparison sites that ask whether you pay different rates for peak and offpeak usage.

Swipe

Tell your supplier to update the national database to single rate (profile 1) and the reason why you want it changed. If they refuse tell them you will take it to the ombudsman.