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Online bank won't return my £!! What are my rights?

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  • robatwork
    robatwork Posts: 7,268 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    harz99 said:

    Leaving aside the breach by the OP of the account terms and conditions, we surely aren't talking about a huge sum of money if the account was just funded for a home help to get bits n pieces for the OP. If the OP isn't willing to do as WISE require, maybe it is best to just write the amount off and get on with life. 
    This reminded me of Fineco recently. They have been badgering me about their Know Your Customer rules not being completed and at the same time sending emails and letters about how they are ceasing operations in the UK. Simultaneously. Oddly I didn't feel it was worthwhile pursuing our relationship, nor the 1p in the account.

    And to the OP it seems you should put up or... the alternative. 
  • phillw
    phillw Posts: 5,665 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    While annoying, from their perspective they have someone contacting them saying this

    "I have changed my phone number and I refuse to identify myself. I will shout at you until you give me my money"

    If that worked, they would be bankrupt in days.
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