Screen flickering new phone

kkkklinky
kkkklinky Posts: 176 Forumite
100 Posts Second Anniversary Name Dropper
edited 19 September 2024 at 11:15AM in Techie Stuff
I bought a Motorola E14 a few days ago( I had the previous model E13 with no issues)and have noticed an issue with screen flickering, it only happens for about 5-20 minutes at a time usually every 24 hours or so. It seems to happen mainly when I am charging my phone although that could be a coincidence. I don't think it's an hardware issue because it's not a constant issue and it doesn't happen in Safe Mode at all. I don't have adaptive or automatic brightness activated so that isn't the problem and my phone is fully up to date with software and android updates. Any ideas as to possible solutions. Thanks.

Comments

  • HillStreetBlues
    HillStreetBlues Posts: 5,510 Forumite
    1,000 Posts Third Anniversary Homepage Hero Photogenic
    edited 19 September 2024 at 7:29PM
    If I had an issue like that I'd be returned the phone PDQ.
    Let's Be Careful Out There
  • PRAISETHESUN
    PRAISETHESUN Posts: 4,697 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
    edited 20 September 2024 at 3:32PM
    I would also be returning it and telling the seller to replace the phone or refund the purchase
  • kkkklinky
    kkkklinky Posts: 176 Forumite
    100 Posts Second Anniversary Name Dropper
    edited 29 September 2024 at 10:44PM
    The issue has been resolved, the screen just stopped flickering a day after I made the post. No idea what caused it but there has been no issues in the past 10 days. Likely an automatic update in the app store resolved a conflicting app.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 349.7K Banking & Borrowing
  • 252.6K Reduce Debt & Boost Income
  • 452.9K Spending & Discounts
  • 242.7K Work, Benefits & Business
  • 619.4K Mortgages, Homes & Bills
  • 176.3K Life & Family
  • 255.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.