AXA Claim - How Long?

LeaSawyers

Hi everyone! 

Just curious if anyone has waited a while for a cheque when claim has been approved by AXA? I get this through my work and other colleagues have mentioned in the past they’ve waited no longer than a week but I am up to day 10 now and given it was £367 worth of dental fees I’d quite like it back soon 😂😬. They did say cheque would be up to 10 days so I’M maybe being impatient. 

Anyway if anyone has experiences please let me know! 

Thanks in advance 😄

LeaSawyers

Sorry should have said the claim was approved 10 days ago yesterday. 

DullGreyGuy

Approval of the claim and approval of the cheque will likely be two separate actions.

Back in my claims days it could take 2 days to get the cheque raised, approved, printed and sent but with backlogs and/or errors being made and/or wanting to enclose a covering letter etc it can easily be 7-10 days. When sent we used UK Mail which is an up to 3 working day delivery timescale. 

I'd give it a couple more days and then chase them but if you're being impatient then call them now

LeaSawyers

Thanks so much, that’s helped. I’ll wait till Monday then give em a call 😄