SSP query.

[Deleted User]

Just been told that I am right, Sage's fault!

Hopefully get paid now 2mrw.

Thankyou for all your help and advice.

chrisbur

[Deleted User] said:

chrisbur said:

If you are unable to get it sorted with the employer you can contact HMRC
https://www.gov.uk/government/organisations/hm-revenue-customs/contact/statutory-payment-dispute-team

The one part which IS my fault is the SSP1 form, the end date is totally wrong. Having never claimed this before I did not know if this date was THE end date or just the date of the notice etc.

You do not fill in any part of the SSP1 form, all parts should be filled in by your employer.

Edit  Just noticed all hopefully sorted now so you should get an updated SSP1 if still of sick.  This should be filled in by the employer and if they hold any fit notes that go beyond the last day of SSP payment then they should be returned to you with the SSP1 form.

[Deleted User]

chrisbur said:

[Deleted User] said:

chrisbur said:

If you are unable to get it sorted with the employer you can contact HMRC
https://www.gov.uk/government/organisations/hm-revenue-customs/contact/statutory-payment-dispute-team

The one part which IS my fault is the SSP1 form, the end date is totally wrong. Having never claimed this before I did not know if this date was THE end date or just the date of the notice etc.

You do not fill in any part of the SSP1 form, all parts should be filled in by your employer.

Edit  Just noticed all hopefully sorted now so you should get an updated SSP1 if still of sick.  This should be filled in by the employer and if they hold any fit notes that go beyond the last day of SSP payment then they should be returned to you with the SSP1 form.

Oh yes, they themselves put the end date as 10th August, I should have contacted them immediately but tbh I thought maybe that was simply the date of my 'notice' as it were that my SSP was coming to an end, not the end itself, for example a month or two in advance.

I should have told them I admit. Quite why they had that date I do not know, anyone looking at 27th Feb (again the wrong date but hey ho) to 10th Aug would KNOW thats not 28 weeks.

After the e-mail this morning telling me I was wrong and that my 28 weeks were up I phoned payroll and (you have to be in the conversation to understand how tetchy they are) just about kept my temper. I insisted I was owed 4 weeks.

Anyway......about half hour later I had another e-mail which said Sage had put 8 weeks down for SSP but only paid me 4, whether thats true or not I don't know.

She has told ME to alter the date on that SSP form and all my fit notes were sent from my Drs via e-mail.