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Esa/change of address

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Is it normal for ESA to ask when phoning for change of address.

Partners name
Partners dob
Martial status 
Childrens names
Childrens DOB
And if claiming housing benefit.
«13

Comments

  • Newcad
    Newcad Posts: 1,801 Forumite
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    They could just be an ID double check, and could also all be relevant to your claim, especially the HB.
    Whilst changing address is not an issue for ESA itself, if you are claiming HB and moving to a different council area then that will mean that you have to claim UC instead of HB for help with the rent, which will them also migrate any IR ESA into UC too.
  • pope
    pope Posts: 334 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Newcad said:
    They could just be an ID double check, and could also all be relevant to your claim, especially the HB.
    Whilst changing address is not an issue for ESA itself, if you are claiming HB and moving to a different council area then that will mean that you have to claim UC instead of HB for help with the rent, which will them also migrate any IR ESA into UC too.
    There is no claim for housing benefit I told them that. I can understand from what your saying its to do with if going to different council. But asking martial states and children's names DOB is strange. I did ask why its needed she said she needs to fill in a form.
  • Robbie64
    Robbie64 Posts: 2,182 Forumite
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    Many years ago you would have been sent a new claim form to complete when you changed address. I assume that instead of doing this, the call centre agent asks for the information instead. The questions you were asked sound like the basic questions that would have been on the form that used to be sent out.
  • peteuk
    peteuk Posts: 1,999 Forumite
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    So let’s flip the question, do you want someone to be able to change your address or bank details with no id check?

    Partners and children’s detail may seem excessive but there to protect you.  

    Equally you should have asked if this updates their details, cause if it does then you’ve saved yourself another phone call.
    Proud to have dealt with our debts
    Starting debt 2005 £65.7K.
    Current debt ZERO.
    DEBT FREE
  • pope
    pope Posts: 334 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    peteuk said:
    So let’s flip the question, do you want someone to be able to change your address or bank details with no id check?

    Partners and children’s detail may seem excessive but there to protect you.  

    Equally you should have asked if this updates their details, cause if it does then you’ve saved yourself another phone call.
    Bit why would I needed to ask if it updates their derails as there not on my claim. I'm on ESA Contribution based?
  • pope
    pope Posts: 334 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Because I am on contribution based ESA by making a change of address change still in the same county mean my ESA will end and I will be asked to claim UC?
  • Robbie64
    Robbie64 Posts: 2,182 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    pope said:
    Because I am on contribution based ESA by making a change of address change still in the same county mean my ESA will end and I will be asked to claim UC?

    I didn't know it was just conts based ESA (as you didn't mention this in the first post). Is there no means tested benefit in payment? Possibly the call centre agent unnecessarily filled in a form or perhaps it was some sort of ID check.

    Your type of ESA claim will end at some stage but you won't be asked to migrate to UC if there are no means tested legacy benefits in payment. If you are on the old conts based ESA then at some point it will convert to new style ESA. The amount you receive won't change but it removes the ability to claim income related ESA if this was ever needed (new style ESA doesn't have a means tested equivalent).
  • pope
    pope Posts: 334 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Robbie64 said:
    pope said:
    Because I am on contribution based ESA by making a change of address change still in the same county mean my ESA will end and I will be asked to claim UC?

    I didn't know it was just conts based ESA (as you didn't mention this in the first post). Is there no means tested benefit in payment? Possibly the call centre agent unnecessarily filled in a form or perhaps it was some sort of ID check.

    Your type of ESA claim will end at some stage but you won't be asked to migrate to UC if there are no means tested legacy benefits in payment. If you are on the old conts based ESA then at some point it will convert to new style ESA. The amount you receive won't change but it removes the ability to claim income related ESA if this was ever needed (new style ESA doesn't have a means tested equivalent).
    I am confused I started claiming ESA contribution based in March 2023. As I was on long term sick leave. I applied for ESA contribution based as I had paid enough NI credits in the last 2 years I was then assessed and put in the support group. I get £138.50 a week paid every 2 weeks. 

    So because I have had this change off address moved within the same county. Will this trigger to move me over to UC? Sorry I'm having difficulty understanding what your saying. I am panicking because of my mental health.
  • peteuk
    peteuk Posts: 1,999 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    pope said:
    peteuk said:
    So let’s flip the question, do you want someone to be able to change your address or bank details with no id check?

    Partners and children’s detail may seem excessive but there to protect you.  

    Equally you should have asked if this updates their details, cause if it does then you’ve saved yourself another phone call.
    Bit why would I needed to ask if it updates their derails as there not on my claim. I'm on ESA Contribution based?
    Quantifies the question?  If they were completing a form, then why is it on the form? Is it a generic form used for mulitlple benefits or esa specific…
    Proud to have dealt with our debts
    Starting debt 2005 £65.7K.
    Current debt ZERO.
    DEBT FREE
  • pope
    pope Posts: 334 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Robbie64 said:
    pope said:
    Because I am on contribution based ESA by making a change of address change still in the same county mean my ESA will end and I will be asked to claim UC?

    I didn't know it was just conts based ESA (as you didn't mention this in the first post). Is there no means tested benefit in payment? Possibly the call centre agent unnecessarily filled in a form or perhaps it was some sort of ID check.

    Your type of ESA claim will end at some stage but you won't be asked to migrate to UC if there are no means tested legacy benefits in payment. If you are on the old conts based ESA then at some point it will convert to new style ESA. The amount you receive won't change but it removes the ability to claim income related ESA if this was ever needed (new style ESA doesn't have a means tested equivalent).
    Sorry I forgot no there is no means tested benefit in payment. Get PIP if that makes a difference 
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