Must energy providers provide breakdown of charges?

ImnotTHATbig

Hello Everyone!

I've recently read on one of my electricity bills that there are 'charges' applied by my energy provider but it doesn't explain what it is.  It's resulted in a charge of over £200 and goes without explanation as to why they did it. Given that it's direct debit payments as well.  Don't energy providers have to state categorically and clearly why they are billing what they are, otherwise how do consumers have faith that they are not being ripped off?

la531983

Think nobody on here can really help you unless you post the bill, personal details redacted.

Mark_d

The charges are most likely cost of elec  + cost of gas

la531983

Mark_d said:

The charges are most likely cost of elec  + cost of gas

...which would then be broken down further into the bill. Without anything to look at though....

Mark_d

la531983 said:

Mark_d said:

The charges are most likely cost of elec  + cost of gas

...which would then be broken down further into the bill. Without anything to look at though....

Possibly on page 2 of the bill

Qyburn

Mark_d said:

The charges are most likely cost of elec  + cost of gas

Plus standing charges, plus VAT. I've never had a bill without all of that itemised.