Advice on laptop issue

stevoh

Hi

I thought my laptop was running hot. It felt warmer than usual on the left side but I now think it’s probably ok.

anyway, as part of the diagnostics, I followed a Dell hardware checking programme and some components seemed to fail. I don’t know what they are and my laptop works fine.

the only thing I can think of is an external webcam sometimes goes funny during zoom calls. 

should I do anything about them? Ie if I’m not coming across issues in my day to day activities will I be ok without these components? 

HillStreetBlues

Are all your drivers up to date?

stevoh

HillStreetBlues said:

Are all your drivers up to date?

Not sure. I’ve just done all the updates on restart.

stevoh

The dell diagnostics tool itself kept giving error messages before delivering those results 

stevoh

Ok so I found out how to check drivers. All up to date. On status I got this. Am I right in reading that this states there’s an issue with a specific usb port?

HillStreetBlues

Have you Parsec installed as I believe that can cause issues.

stevoh

Just had a glance to see what that is and no haven’t installed it

Mr.Generous

Run Dell support assistant, that will check all drivers and BIOS for any updates.

stevoh

Mr.Generous said:

Run Dell support assistant, that will check all drivers and BIOS for any updates.

Thanks. It was that assistant that highlighted the original issues.