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Section 75 on holiday accommodation

Hello everyone

Can you kindly help me understand whether, if I pay just £1k (the deposit) of a £10k holiday accommodation bill, the whole £10k can be claimed under Section 75 if the booking is not honoured/the property closes down? I plan to pay the remaining £9k via Faster Payment as the owner will not take the whole thing on credit card due to the charges.

The credit card provider risks refunding far more than I paid via card - is that really how it works? Seems harsh on the card providers!

Thank you!

Comments

  • Olinda99
    Olinda99 Posts: 2,042 Forumite
    1,000 Posts Third Anniversary Name Dropper
    Yes the whole 10k can be claimed
  • Grumpy_chap
    Grumpy_chap Posts: 18,339 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    edited 14 September 2024 at 9:35AM
    ec000 said:
    Hello everyone

    Can you kindly help me understand whether, if I pay just £1k (the deposit) of a £10k holiday accommodation bill, the whole £10k can be claimed under Section 75 if the booking is not honoured/the property closes down? I plan to pay the remaining £9k via Faster Payment as the owner will not take the whole thing on credit card due to the charges.

    The credit card provider risks refunding far more than I paid via card - is that really how it works? Seems harsh on the card providers!

    Thank you!
    Yes, it is harsh on the card provider.
    S75 is not an easy process and nor does it necessarily cover every eventuality.
  • However you must ensure that you pay the accommodation provider directly. If you pay a middleman (eg booking.com) who then pay the provider, you have no cover. There must be a direct payment link.
  • Bradden
    Bradden Posts: 1,203 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I believe the S75 liability is an unintended consequence of credit cards being more widely used than when the legislation was drafted. I'm sure the banks would love to have it changed 😊
  • PHK
    PHK Posts: 2,310 Forumite
    Eighth Anniversary 1,000 Posts Photogenic Name Dropper
    Bradden said:
    I believe the S75 liability is an unintended consequence of credit cards being more widely used than when the legislation was drafted. I'm sure the banks would love to have it changed 😊
    Yes, it was drafted to solve the problem of physical objects being paid for on credit after  paying a deposit. Loans were mostly  the lender tied to the merchant.  Credit cards operated differently then, a merchant would generally be signed up to one card scheme or another. 

    So there was a closer relationship between merchant and lender. 

    It was never envisaged that credit would be used  like it is now. 
  • Okell
    Okell Posts: 2,750 Forumite
    1,000 Posts Second Anniversary Name Dropper
    edited 15 September 2024 at 3:30PM
    @ec000 - what s75 actually says is that if you have "... any claim against the supplier in respect of a misrepresentation or breach of contract, [you] shall have a like claim against the creditor, who, with the supplier, shall accordingly be jointly and severally liable to [you]".

    So in order to claim against your card provider under s75 you must first have a claim against your accommodation provider for either misrepresentation or breach of contrcat.

    And yes, you don't have to have paid the full amount on the card.
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