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New system Help would be much appreciated

bootbird Posts: 1 Newbie

11 September at 5:39PM in Energy

BG separate my dual fuel last July/23 level my gas on the old platform. Ombudsman took my case on in February this year.in June their customer care representative assured ombudsman that my gas was now on the new platform up and running and closed my case. True I have a new account number but it does not have my unique gas meter number so I am unable to give readings and I just keep getting told it will be sorted within the next few weeks , three months later I am know nearer to getting it sorted any Help would be much appreciated

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New system Help would be much appreciated

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