We'd like to remind Forumites to please avoid political debate on the Forum. This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

card charge

hi all can anyone advise
today i got some work done on the house and was left the invoice to pay
it says on the invoice bank transfer details, they also said to me i can pay on card and call the office
it says on the invoice credit cards carry a 5% charge
i thought that was against the law? i am wanting to pay it on my credit card as i have a 12 month 0%
can anyone advise before i call the company up
«1

Comments

  • born_again
    born_again Posts: 17,386 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    It is against the law...
    Life in the slow lane
  • p00hsticks
    p00hsticks Posts: 13,680 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    It is against the law...
    .... but they don't have to accept credit card payments at all, so be prepared for them to insist on a bank transfer instead when you challenge them...
  • Brie
    Brie Posts: 12,821 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Or maybe it's just old invoice stock and they haven't noticed that they should have changed it?
    I’m a Forum Ambassador and I support the Forum Team on Debt Free Wannabe and Old Style Money Saving boards.  If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.

    "Never retract, never explain, never apologise; get things done and let them howl.”  Nellie McClung
  • eskbanker
    eskbanker Posts: 34,158 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Brie said:
    Or maybe it's just old invoice stock and they haven't noticed that they should have changed it?
    That's a very charitable interpretation, especially when the change was over six and a half years ago!
  • born_again
    born_again Posts: 17,386 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    Brie said:
    Or maybe it's just old invoice stock and they haven't noticed that they should have changed it?
    January 2018 😶‍🌫️
    Life in the slow lane
  • blue.peter
    blue.peter Posts: 1,336 Forumite
    Ninth Anniversary 1,000 Posts Photogenic Name Dropper
    If you want to quote chapter and verse on the subject: Regulation 6A of The Consumer Rights (Payment Surcharges) Regulations 2012, as amended by the Payment Services Regulations 2017, bans merchants from charging a fee in addition to the advertised price of a transaction on the basis of a consumer’s choice of payment instrument (for example, credit card, debit card or e-money).
  • northernstar007
    northernstar007 Posts: 669 Forumite
    500 Posts Fourth Anniversary Name Dropper
    edited 10 September at 5:44PM
    so they can refuse credit cards i take it, i know in my last job in wholesale they wouldnt accept them

    and the production labels were dated may 24 so newish stock
  • artyboy
    artyboy Posts: 1,291 Forumite
    1,000 Posts Second Anniversary Name Dropper
    They can refuse credit card payments, but if their invoice says you can pay that way (ignoring the illegality of the charge), plus they told you before the work was done that you could pay that way, I'd have thought they would find it difficult to now turn round and say they have changed their mind! Much less convince a judge you were intentionally refusing to pay (if it ever got that far)...
  • DullGreyGuy
    DullGreyGuy Posts: 14,790 Forumite
    10,000 Posts Second Anniversary Name Dropper
    Note that the rules only apply to consumer cards, they are entitled to charge for business/corporate cards. If they dont normally do private work it could also be why they stipulate the fee.
  • update and panic over
    called them up for payment, and took credit card without any fees
Meet your Ambassadors

Categories

  • All Categories
  • 347.2K Banking & Borrowing
  • 251.6K Reduce Debt & Boost Income
  • 451.8K Spending & Discounts
  • 239.5K Work, Benefits & Business
  • 615.3K Mortgages, Homes & Bills
  • 175.1K Life & Family
  • 252.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.