Possible bogus worldpay transaction - advice please?

zebidee1

I've just had 2 emails...the first from [EMAIL="sales@viatv.co.uk"]sales@viatv.co.uk[/EMAIL] thanking me for my order for a Leg Magic costing £38.73 and the second from [EMAIL="shopper@worlpay.com"]shopper@worlpay.com[/EMAIL] confirming my card transaction has been processed.

Neither email mentions the card number or any other personal details. All it has is the transaction ID. date, time, amount...that kind of thing - which makes me think it's some sort of scam or phishing exercise. The return address for queries is a yahoo address.

I phoned the number on the email and it led to a Via TV answer machine saying they were closed today. (With hindsight maybe that was a silly thing to do if this is a phishing thing...as they will now have my phone number too.)

I looked for a number on the World Pay site but can only find email contact details.

I have used world pay before but cant remember what details they include on the confirmation of payment emails.

Thoughts please?

soolin

Call your bank, most will have some sort of telephone support today. Tell them to check if your card has been used and if so to cancel the transaction and cancel the card ASAP. If the card hasn't been used then the email will probably be some sort of phish, but check with the bank immediately as if there is fraudulent use you are only covered if you report it quickly.

zebidee1

I have many bank cards and credit cards and no idea which *might* be at risk. I phoned several who told me there was no such transaction and their feeling was it was just a bogus email sent either to verify my email addy or just to cause worry.

I also found a genuine email from worldpay that I'd kept when I bought something a couple of months ago and although it's very similar, it's definately not the same so I'm now confident this is some sort of phishing exercise after all.

bwgames

A suggestion...

It may be a mis-typed email address? Do either of the emails mention anything about you?

KTF

zebidee1 wrote: »

[EMAIL="shopper@worlpay.com"]shopper@worlpay.com[/EMAIL]

It sounds like a bogus email to me and if that is the correct address (and not a typo) then it confirms it.

bwgames

Good point, not only that... I did a WP transaction this morning and it was from shopper@uk.worldpay.com ...

zebidee1

KTF wrote: »

It sounds like a bogus email to me and if that is the correct address (and not a typo) then it confirms it.

It's my typo.

It WAS [EMAIL="shopper@uk.worldpay.com"]shopper@uk.worldpay.com[/EMAIL] and the reply address was [EMAIL="**iy030@yahoo.co.uk"]**iy030@yahoo.co.uk[/EMAIL]

Nothing personal about me at all.