MBNA credit card

Has anyone been stung by MBNA's credit card offering 18 months interest free then the small print says only applicable to purchases made in first 60 days?  I have been heavily stung by this.  They did not make it explicit and it all seems like a hoax to me.  Am I just stupid?
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Comments

  • Inbetweeners
    Inbetweeners Posts: 77 Forumite
    10 Posts Name Dropper
    edited 10 September 2024 at 10:44AM
    Lots of cards limit the 0% spending to a period of time. Onus being on you to check what you are signing up for.

    Similar thread from previously - https://forums.moneysavingexpert.com/discussion/6432952/mbna-unclear-0-interest-rate/p2

    The last comment sums it up - you didn't read your paperwork.
  • Nasqueron
    Nasqueron Posts: 10,412 Forumite
    Tenth Anniversary 10,000 Posts Photogenic Name Dropper
    TomJovis said:
    Has anyone been stung by MBNA's credit card offering 18 months interest free then the small print says only applicable to purchases made in first 60 days?  I have been heavily stung by this.  They did not make it explicit and it all seems like a hoax to me.  Am I just stupid?
    It's not a hoax, the idea is you must read the terms you agree to. I don't like the MBNA site as it's not immediately clear what the cards are without their search tool being used for a soft check but it's still something that is normally on the main page, not hidden though

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • pmk741
    pmk741 Posts: 41 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    TomJovis said:
    Has anyone been stung by MBNA's credit card offering 18 months interest free then the small print says only applicable to purchases made in first 60 days?  I have been heavily stung by this.  They did not make it explicit and it all seems like a hoax to me.  Am I just stupid?

    No your not - Ive fallen for the same misleading offer and have raised a complaint as I believe it wasn’t clear in the website advertising. It is in the small print nevertheless surely it needs to be clear in the offer. I can also see someone has already raised a claim with the financial ombudsman. When I took the offer out I used the money saving expert comparison site and I’m 99.9% there was no reference to the 60 days. Now checking yesterday it appears to have changed. I have some evidence so I’m going pursue it out of principle.
  • Nasqueron
    Nasqueron Posts: 10,412 Forumite
    Tenth Anniversary 10,000 Posts Photogenic Name Dropper
    pmk741 said:
    TomJovis said:
    Has anyone been stung by MBNA's credit card offering 18 months interest free then the small print says only applicable to purchases made in first 60 days?  I have been heavily stung by this.  They did not make it explicit and it all seems like a hoax to me.  Am I just stupid?

    No your not - Ive fallen for the same misleading offer and have raised a complaint as I believe it wasn’t clear in the website advertising. It is in the small print nevertheless surely it needs to be clear in the offer. I can also see someone has already raised a claim with the financial ombudsman. When I took the offer out I used the money saving expert comparison site and I’m 99.9% there was no reference to the 60 days. Now checking yesterday it appears to have changed. I have some evidence so I’m going pursue it out of principle.
    Keep in mind that what MSE display is irrelevant unless the bank specifically told them to use the wording, a third party interpretation of an offer by a site like MSE isn't grounds for complaint. Banks will always defer to terms and conditions which you agree to on sign up. 

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • Gandalf644
    Gandalf644 Posts: 117 Forumite
    Fourth Anniversary 100 Posts Photogenic Name Dropper
    edited 15 October 2024 at 6:00AM
    pmk741 said:
    TomJovis said:
    Has anyone been stung by MBNA's credit card offering 18 months interest free then the small print says only applicable to purchases made in first 60 days?  I have been heavily stung by this.  They did not make it explicit and it all seems like a hoax to me.  Am I just stupid?

    No your not - Ive fallen for the same misleading offer and have raised a complaint as I believe it wasn’t clear in the website advertising. It is in the small print nevertheless surely it needs to be clear in the offer. I can also see someone has already raised a claim with the financial ombudsman. When I took the offer out I used the money saving expert comparison site and I’m 99.9% there was no reference to the 60 days. Now checking yesterday it appears to have changed. I have some evidence so I’m going pursue it out of principle.

    To be honest I wouldn't bother persuing it. The Financial Ombudsman Service (FOS) has already made quite a few decisions on complaints about this, and has ruled in favour of MBNA on most, if not all occasions.
    For example:
    which is the most recent of these sort of complaints.
  • Nasqueron
    Nasqueron Posts: 10,412 Forumite
    Tenth Anniversary 10,000 Posts Photogenic Name Dropper
    pmk741 said:
    TomJovis said:
    Has anyone been stung by MBNA's credit card offering 18 months interest free then the small print says only applicable to purchases made in first 60 days?  I have been heavily stung by this.  They did not make it explicit and it all seems like a hoax to me.  Am I just stupid?

    No your not - Ive fallen for the same misleading offer and have raised a complaint as I believe it wasn’t clear in the website advertising. It is in the small print nevertheless surely it needs to be clear in the offer. I can also see someone has already raised a claim with the financial ombudsman. When I took the offer out I used the money saving expert comparison site and I’m 99.9% there was no reference to the 60 days. Now checking yesterday it appears to have changed. I have some evidence so I’m going pursue it out of principle.

    To be honest I wouldn't bother persuing it. The Financial Ombudsman Service (FOS) has already made quite a few decisions on complaints about this, and has ruled in favour of MBNA on most, if not all occasions.
    For example:
    which is the most recent of these sort of complaints.
    Exactly this - any card which allows 0% on purchases until the end of the offer clearly advertises it 

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • pmk741
    pmk741 Posts: 41 Forumite
    Part of the Furniture 10 Posts Combo Breaker

    Nasqueron said:
    pmk741 said:
    TomJovis said:
    Has anyone been stung by MBNA's credit card offering 18 months interest free then the small print says only applicable to purchases made in first 60 days?  I have been heavily stung by this.  They did not make it explicit and it all seems like a hoax to me.  Am I just stupid?

    No your not - Ive fallen for the same misleading offer and have raised a complaint as I believe it wasn’t clear in the website advertising. It is in the small print nevertheless surely it needs to be clear in the offer. I can also see someone has already raised a claim with the financial ombudsman. When I took the offer out I used the money saving expert comparison site and I’m 99.9% there was no reference to the 60 days. Now checking yesterday it appears to have changed. I have some evidence so I’m going pursue it out of principle.

    To be honest I wouldn't bother persuing it. The Financial Ombudsman Service (FOS) has already made quite a few decisions on complaints about this, and has ruled in favour of MBNA on most, if not all occasions.
    For example:
    which is the most recent of these sort of complaints.
    Exactly this - any card which allows 0% on purchases until the end of the offer clearly advertises it 
    Have you seen the evidence? I have had numerous cards over the years and this hasn’t been an issue. I do understand how they work and have never had an issue before. This wasn’t made clear, You’re right I may lose but nevertheless it’s a point of principle.  there is no loss to me if I do and the more claims the more likely it will need to be made clearer. Jeez anyone would think you work for them… 

  • MattMattMattUK
    MattMattMattUK Posts: 10,609 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    pmk741 said:

    Nasqueron said:
    pmk741 said:
    TomJovis said:
    Has anyone been stung by MBNA's credit card offering 18 months interest free then the small print says only applicable to purchases made in first 60 days?  I have been heavily stung by this.  They did not make it explicit and it all seems like a hoax to me.  Am I just stupid?

    No your not - Ive fallen for the same misleading offer and have raised a complaint as I believe it wasn’t clear in the website advertising. It is in the small print nevertheless surely it needs to be clear in the offer. I can also see someone has already raised a claim with the financial ombudsman. When I took the offer out I used the money saving expert comparison site and I’m 99.9% there was no reference to the 60 days. Now checking yesterday it appears to have changed. I have some evidence so I’m going pursue it out of principle.

    To be honest I wouldn't bother persuing it. The Financial Ombudsman Service (FOS) has already made quite a few decisions on complaints about this, and has ruled in favour of MBNA on most, if not all occasions.
    For example:
    which is the most recent of these sort of complaints.
    Exactly this - any card which allows 0% on purchases until the end of the offer clearly advertises it 
    Have you seen the evidence? I have had numerous cards over the years and this hasn’t been an issue. I do understand how they work and have never had an issue before. This wasn’t made clear, You’re right I may lose but nevertheless it’s a point of principle.  there is no loss to me if I do and the more claims the more likely it will need to be made clearer. Jeez anyone would think you work for them… 
    Ah, the classic, anyone who does not agree must work for the organisation in question. 

    Of course you can complain, but wasting everyone's time cost us all money in the long run as that cost has to be carried by the businesses involved. 
  • pmk741
    pmk741 Posts: 41 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    pmk741 said:

    Nasqueron said:
    pmk741 said:
    TomJovis said:
    Has anyone been stung by MBNA's credit card offering 18 months interest free then the small print says only applicable to purchases made in first 60 days?  I have been heavily stung by this.  They did not make it explicit and it all seems like a hoax to me.  Am I just stupid?

    No your not - Ive fallen for the same misleading offer and have raised a complaint as I believe it wasn’t clear in the website advertising. It is in the small print nevertheless surely it needs to be clear in the offer. I can also see someone has already raised a claim with the financial ombudsman. When I took the offer out I used the money saving expert comparison site and I’m 99.9% there was no reference to the 60 days. Now checking yesterday it appears to have changed. I have some evidence so I’m going pursue it out of principle.

    To be honest I wouldn't bother persuing it. The Financial Ombudsman Service (FOS) has already made quite a few decisions on complaints about this, and has ruled in favour of MBNA on most, if not all occasions.
    For example:
    which is the most recent of these sort of complaints.
    Exactly this - any card which allows 0% on purchases until the end of the offer clearly advertises it 
    Have you seen the evidence? I have had numerous cards over the years and this hasn’t been an issue. I do understand how they work and have never had an issue before. This wasn’t made clear, You’re right I may lose but nevertheless it’s a point of principle.  there is no loss to me if I do and the more claims the more likely it will need to be made clearer. Jeez anyone would think you work for them… 
    Ah, the classic, anyone who does not agree must work for the organisation in question. 

    Of course you can complain, but wasting everyone's time cost us all money in the long run as that cost has to be carried by the businesses involved. 
    I’m open to a reasonable compromise but no I’m not going to just rollover to save a bank money.

  • MattMattMattUK
    MattMattMattUK Posts: 10,609 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    pmk741 said:
    pmk741 said:

    Nasqueron said:
    pmk741 said:
    TomJovis said:
    Has anyone been stung by MBNA's credit card offering 18 months interest free then the small print says only applicable to purchases made in first 60 days?  I have been heavily stung by this.  They did not make it explicit and it all seems like a hoax to me.  Am I just stupid?

    No your not - Ive fallen for the same misleading offer and have raised a complaint as I believe it wasn’t clear in the website advertising. It is in the small print nevertheless surely it needs to be clear in the offer. I can also see someone has already raised a claim with the financial ombudsman. When I took the offer out I used the money saving expert comparison site and I’m 99.9% there was no reference to the 60 days. Now checking yesterday it appears to have changed. I have some evidence so I’m going pursue it out of principle.

    To be honest I wouldn't bother persuing it. The Financial Ombudsman Service (FOS) has already made quite a few decisions on complaints about this, and has ruled in favour of MBNA on most, if not all occasions.
    For example:
    which is the most recent of these sort of complaints.
    Exactly this - any card which allows 0% on purchases until the end of the offer clearly advertises it 
    Have you seen the evidence? I have had numerous cards over the years and this hasn’t been an issue. I do understand how they work and have never had an issue before. This wasn’t made clear, You’re right I may lose but nevertheless it’s a point of principle.  there is no loss to me if I do and the more claims the more likely it will need to be made clearer. Jeez anyone would think you work for them… 
    Ah, the classic, anyone who does not agree must work for the organisation in question. 

    Of course you can complain, but wasting everyone's time cost us all money in the long run as that cost has to be carried by the businesses involved. 
    I’m open to a reasonable compromise but no I’m not going to just rollover to save a bank money.
    What is the reasonable compromise in your mind?

    They made an offer, you did not read it properly, now you want them to give you something which hey never offered in the first place, rather than what they offered.

    I would say your position is by definition unreasonable and therefore there is no compromise to be had. 
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