Plumber overcharge left asked for a breakdown of quote to fix

powerful_Rogue

spursnuk said:

Possibly but we were not aggressive or abusive so I’m not sure why the office felt the need to remove him from the house. I’ve since received the email with a breakdown of parts and labour in the early hours of this morning and still think some of the parts were unnecessary and overcharged for. We were advised that the plumber had a bodycam on and they have proof but I have checked our ring doorbell and he didn’t have 

We have been advised that our previous calls were recorded too (mobile no..we we don’t agree too and wasn't made clear any recording were being made)

He has dismantled the toilet diagnoses and left for parts so guess that would qualify for a call out charge if they choose to persue it.

They don't have to depending on what they are going to do with it.

HillStreetBlues

spursnuk said:

Pan connecter £7.54, rubber washer £2.58 and cistern bolts which they nicked £3.85 had to put it all back together flushed no leaks. Appreciate call out charges and labour but parts £110+vat for mostly unneeded parts, the quote was too high. Lesson learned, DIY.

If there were parts that didn't need replacing and they tried to bump up the costs, then I wouldn't be paying anything.

spursnuk

Also the parts are cheap to start off with but then putting vat on top aswell 🤦‍♂️