Car tax help

gerrard88

Evening all. Long story short. My car tax failed to come out of my bank twice. Says on the 1st email it will be cancelled

what will happen? What are my options?  

Money is in my account now so it can come back out

thanks in advance

jimjames

Not sure what you can do about the payment not taken but maybe look at a different bank for future. Mine will pay the DD even if insufficient funds and gives you until 2pm to pay the money in to cover it. Seems odd that not all banks do that these days.

If it's been cancelled you might need to pay the whole lot in full to cover the year if the DD wasn't paid twice

gerrard88

Ah thanks
says this on the email below 

If we are unable to collect your payment for a second time, your Direct Debit will be cancelled and we will contact you. Once cancelled we cannot re-instate a Direct Debit.

Ayr_Rage

Suggest you check the tax status of your car here

https://www.gov.uk/check-vehicle-tax

gerrard88

Showing taxed until July 2025

think I am going to have to call first thing

worried about the cancelling the DD and not been able to re instate.  Not sure what would happen

Ayr_Rage

If the DD has failed twice your vehicle will no longer be taxed according to this page.

https://www.gov.uk/vehicle-tax-direct-debit/payment-fails

gerrard88

thanks for that. Think I need to ring asap in the morning and try sort it

Iceweasel

They only try taking it twice - usually early morning and again around 3 o'clock on the same day.
You can fix it by setting up a new DD - even same bank and same details.

gerrard88

Iceweasel said:

They only try taking it twice - usually early morning and again around 3 o'clock on the same day.
You can fix it by setting up a new DD - even same bank and same details.

So what should I do ? Ring them tomorrow ans set up a new DD?

thanks

Hoenir

Pay this years road tax by debit or credit card. 

jimjames

Ayr_Rage said:

Suggest you check the tax status of your car here

https://www.gov.uk/check-vehicle-tax

Bear in mind that isn't always accurate. No idea if the police or other services have a different view of the data but failed DD doesn't seem to update the check for some time. My car wasn't taxed yet it was still shown as having valid tax on that website for over 3 weeks. Even when I received a letter from the DVLA the site was still showing tax was valid.